코스 개요
Introduction
• Exploring why transformations fail: technology-centric approaches, ambiguous objectives, and change fatigue.
Interpreting Resistance
• Viewing resistance as a source of valuable information.
• Understanding what individuals truly object to: loss of status, perceived decline in competence, and reduced control.
Leading the Change
• Defining a clear "why," leveraging quick wins, and ensuring visible sponsorship.
• Applying Kotter's 8 Steps and the ADKAR model in practice, including identifying their limitations.
• Empowering change agents and champions: insights drawn from the trainer's experience as an Agile Champion in the banking sector.
• Middle managers: recognizing the critical yet often overlooked role they play.
Anchoring the Change
• Involving employees early in the design of new processes.
• Focusing on adoption metrics rather than just delivery completion.
• Learning from case studies of Bulgarian banks: analyzing what succeeded and what fell short.
Practical Application
• Developing a concise change and stakeholder management plan for a participant's current initiative.
Summary and Path Forward
요건
Prerequisites
• No prior expertise in Agile methodologies or change management is necessary.
• Experience working within or leading teams in an established organization.
Target Audience
• Managers and team leads.
• Leaders in transformation, change management, and human resources.
• Product Owners and project managers driving change initiatives.
• Executives and leaders in banks, insurance companies, the public sector, and large corporations.
