문의를 보내주셔서 감사합니다! 팀원이 곧 연락드리겠습니다.
예약을 보내주셔서 감사합니다! 저희 팀 멤버 중 한 분이 곧 연락드리겠습니다.
코스 개요
1. Technical and Quality Excellence
- Analytical thinking and problem-solving for operational excellence
- Ensuring quality, compliance, and adherence to professional standards
- Encouraging innovation and continuous improvement in technical delivery
2. Critical Thinking and Decision-Making
- Frameworks for structured decision-making under uncertainty
- Balancing analytical reasoning with creative problem-solving
- Applying judgment and integrity in complex business scenarios
3. Exceptional Client Experience
- Understanding client needs and business objectives
- Building and maintaining trusted client relationships
- Delivering sustainable value and upholding professional integrity
4. Strategic Communication and Influence
- Communicating with impact and clarity
- Managing stakeholder expectations across business areas
- Influencing outcomes through empathy and persuasion
5. People Experience and Leadership
- Developing self-awareness and emotional intelligence
- Empowering and motivating teams through inclusion and collaboration
- Leading with adaptability in dynamic environments
6. Fostering Team Collaboration and Engagement
- Creating a culture of trust, feedback, and shared responsibility
- Aligning team goals with organizational vision
- Recognizing and leveraging individual strengths for collective success
7. Continuous Growth and Professional Development
- Building habits for lifelong learning and skill enhancement
- Coaching and mentoring for performance improvement
- Translating learning into measurable business outcomes
8. Integrated Practice and Reflection
- Applying learned concepts to real workplace challenges
- Collaborative exercises to reinforce key competencies
- Developing personal action plans for professional excellence
Summary and Next Steps
- Reflection on key insights and applications
- Commitment to continuous leadership growth
- Guidelines and resources for ongoing development
요건
- Experience in client-facing or managerial roles
- Familiarity with organizational standards and quality practices
- Interest in developing leadership and innovation skills
Audience
- Managers and senior professionals
- Directors and senior leaders involved in client engagement
- Partners seeking to enhance team performance and client impact
7 시간
회원 평가 (5)
# Training and Feedback## OverviewIn this section, you will learn how to provide effective training and gather actionable feedback to improve your team's performance.## Key Topics- Understanding the importance of training- Developing a training plan- Delivering effective training sessions- Gathering and analyzing feedback- Implementing changes based on feedback## Importance of TrainingTraining is crucial for the growth and development of your team. It helps to:- Improve skills and knowledge- Increase productivity and efficiency- Enhance job satisfaction and morale## Developing a Training PlanA well-structured training plan ensures that the training sessions are effective and meet the learning objectives. Here are the steps to develop a training plan:1. Identify training needs2. Set clear learning objectives3. Choose appropriate training methods4. Develop a training schedule5. Allocate resources## Delivering Effective Training SessionsTo ensure that your training sessions are engaging and informative, consider the following tips:- Use a variety of training methods (e.g., lectures, group discussions, hands-on activities)- Make the content relevant and practical- Encourage active participation and interaction- Provide clear instructions and examples- Use visual aids and multimedia to enhance learning## Gathering and Analyzing FeedbackFeedback is essential for evaluating the effectiveness of your training sessions and identifying areas for improvement. Here are some methods to gather and analyze feedback:- Conduct surveys and questionnaires- Use feedback forms- Hold focus group discussions- Analyze participant performance and progress- Review training session recordings and notes## Implementing Changes Based on FeedbackOnce you have gathered and analyzed feedback, it is important to implement changes to improve future training sessions. Here are some steps to follow:1. Identify key areas for improvement2. Develop an action plan3. Communicate changes to the team4. Monitor progress and evaluate the effectiveness of the changes5. Make necessary adjustments## Best Practices- Regularly update training materials and methods- Provide ongoing support and resources for learning- Encourage a culture of continuous improvement- Recognize and reward participants for their progress and achievements- Foster a positive and supportive learning environment
Jochen Jung - Bachem
코스 - DZM – delegating tasks and motivating employees
기계 번역됨
Explains well the topic.
Gilbert Pineda - Quartzelec Ltd (Philippines Branch)
코스 - Leadership 101
Clearly explained theory combined with trainer enthusiastically recounting his past experience, making the concepts much more relatable / memorable. Friendly and passionate trainer.
Jacob Tan - Singapore Management University
코스 - Leadership Development for Engineers
Info about RPA, AI and IoT.
Jubilee Petil - Accenture Inc.
코스 - Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape
I generally was benefit from the interaction and flexibility.
