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Course Outline
Introduction:
- Assumptions that facilitate effective communication and responsibility in the communication process
Communication with self:
- How it impacts communication with other people
- Asking better questions
- Rapid changes in emotional states
Communication with other people:
- Representation systems (auditory, visual, kinesthetic)
- Techniques for building and maintaining rapport
- Motivating and influencing through body language
- The power of suggestion, the language of persuasion, and 'hypnotic' language patterns
Requirements
The desire to know and understand ourselves and others.
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.