문의를 보내주셔서 감사합니다! 팀원이 곧 연락드리겠습니다.
예약을 보내주셔서 감사합니다! 저희 팀 멤버 중 한 분이 곧 연락드리겠습니다.
기간 21 시간
코스 개요
- Day 1: Foundations for all participants
- Current capabilities of Claude
- Beyond chatbots: An overview of chat, projects, artifacts, Cowork, and skills
- Understanding limits, common errors, and the role of human review
- Connecting findings to answers from the departmental questionnaire
- Exercise: Each participant identifies the two most time-consuming tasks in their role.
- Effective prompting in practice
- Structuring prompts with role, task, context, examples, and output format
- Refining outputs iteratively rather than restarting entirely
- Developing templates for recurring tasks
- Exercise: Collaborate with Claude to draft a response to a typical business email from your mailbox.
- Projects and custom knowledge bases
- Setting up one project per department, incorporating price lists, catalogs, templates, and rules
- Best practices for file naming and maintenance
- Team sharing and permission management
- Exercise: Create a departmental project with three real documents and test it with five questions.
- Connectors and initial automations
- Integrating Outlook, OneDrive, or SharePoint
- Generating reply drafts instead of automated sending
- Overview of Cowork and team skills
- Exercise: Use Claude to categorize three open emails and review the generated reply drafts.
- Outcome: All participants work confidently with Claude, and each team has its own department project with real documents.
- Current capabilities of Claude
- Day 2: Departmental focus for administration, finance, and legal
- Contract and document management
- Reviewing contracts, comparing versions, and highlighting changes
- Drafting contracts from templates (as a supplement, not a replacement, for legal advice)
- Extracting deadlines and obligations into structured lists
- Exercise: Compare a contract draft with a previous version and generate a list of changes.
- Invoices and receipts
- Cleanly extracting data from invoices and receipts
- Matching invoices against purchase orders and terms
- Compiling deviations for approval
- Exercise: Transfer five receipts into a table and mark any deviations from the order.
- Financial figures, overviews, and liquidity
- Explaining and preparing Excel analyses
- Creating liquidity overviews from open items
- Verifying calculation paths and recalculating
- Exercise: Generate an overview sorted by due date with brief comments from an open items list.
- Recurring administrative workflows
- Identifying workflows that repeat weekly
- Writing skills for standard workflows
- Defining control steps
- Exercise: Build a skill for a standard departmental workflow and test it on two cases.
- Outcome: Administration and finance teams each have one workflow that runs faster with Claude and a tested skill.
- Contract and document management
- Day 3: Departmental focus for purchasing, warehouse, and customer service
- Inquiries and quotations
- Answering catalog and price inquiries using stored price lists
- Drafting quotations and follow-ups with consistent quality
- Preparing calculations as Excel files with formulas
- Exercise: Answer a real inquiry using catalog and price list data and verify the calculation.
- Warehouse, goods receipt, and stock management
- Recording goods receipts from photos and delivery notes
- Reconciling stock lists with purchase and sales records
- Identifying recurring sources of error in stock records
- Exercise: Reconcile two stock lists and generate a list of discrepancies.
- Multilingual customer communication
- Drafting replies in German, English, and other languages
- Maintaining tone and technical terminology through the departmental project
- Preparing conversation notes and call briefings
- Exercise: Answer a customer inquiry in two languages and cross-check technical terms.
- Use case matrix and next steps
- Prioritizing collected ideas based on effort and benefit
- Outlook on Cowork and skills for the entire team
- Assigning responsibilities for next steps
- Exercise: Create a prioritized use case matrix for all departments collectively.
- Outcome: Each department has at least one concrete workflow that runs faster from now on, and the team knows the next steps toward automation.
- Inquiries and quotations
요건
- A Claude account (Team or Enterprise tier recommended), a laptop, a completed departmental questionnaire (detailing the three most critical processes, current tools, and upcoming changes), and anonymized sample documents relevant to each department.
- No programming experience is required.
Target Audience
- Professionals in administration, accounting, legal, purchasing, warehouse, and customer service within mid-sized organizations, ranging from beginners to advanced users.
회원 평가 (3)
배경에 대한 포괄적 이해; 프롬프트 작성 방법.
Olaf Kannt - Helios Klinikum Krefeld
코스 - Generative AI and Prompt Engineering in Healthcare
기계 번역됨
이번 교육에서 유추할 수 있는 팁과 권장 프롬프트
Lee Mei Lin - ST Engineering IHQ Pte Ltd
코스 - InVideo AI: Creating Engaging Short-Form Videos
기계 번역됨
적절하고 효과적인 프롬프트 사용
Marses Pacaldo
코스 - Generative AI and Prompt Engineering for Corporate Professionals
기계 번역됨
