Business English for Non-Native Speakers Training Course

Who Should Attend

Individual contributors, managers, and team leaders whose professional success relies on the ability to communicate clearly, ensure mutual understanding, and influence others' performance while fostering positive working relationships.

Course Description

Success for both individuals and teams hinges on the capacity to communicate effectively, whether in face-to-face settings or virtually. Every interaction with another person shapes how you are perceived and offers an opportunity to build trust and exert positive influence. Whether presenting one-on-one or to a large audience, conveying information to a project team, or delivering difficult news, effective communication is one of the most powerful tools for achieving your objectives.

This course enhances your ability to stay focused on your outcomes, connect with your audience, and craft messages for clarity and impact. Creating an environment that encourages open discussion and ongoing dialogue is essential for communication success. The skills covered in this course will help you gain greater choice and control in every type of conversation, influence without authority, and improve the quality of relationships and overall productivity.

Objective

This training aims to review and enhance the competencies required to achieve business goals, both individually and through teamwork. Participants will acquire specific skills, including:

• Developing an effective communication style with others
• Analyzing communication barriers and applying proactive techniques to prevent them
• Building supportive and collaborative relationships
• Fostering effective teamwork
• Recognizing mutual influence within and between team units
• Utilizing diverse strategies for conflict management
• Shifting attitudes and behaviors toward constructive, assertive postures

Training Methodology

The program is designed as an interactive experience, with participants engaging in activities for over 80% of the time. Each session follows a consistent dynamic: opening exercises to build awareness, a mini-lecture on relevant techniques (knowledge acquisition), and practice sessions for new tactics and skills. Upon completing each session, participants receive supplementary materials for further reference.

Practical exercises are integrated with mini-lectures that explain the theoretical foundations and psychological mechanisms underpinning the concepts explored during the training.

Effective communication has long been acknowledged as a cornerstone of professional success. Numerous careers have stalled, faltered, or stagnated due to a deficiency in these essential skills. Contrary to the urban myth that such abilities are innate, most individuals either practice them or learn through experience. This course is designed to help participants enhance their communication capabilities, thereby improving their ability to collaborate effectively with others.

Mediation skills, while related, are distinct. While excellent communication is a prerequisite, the ability to listen and fully grasp the substance of the conversation is arguably more important. A mediator’s role is to facilitate a path toward a solution, guiding parties to an outcome that is mutually acceptable. Mediators remain neutral, refraining from taking sides, making judgments, or offering direct advice. Instead, they focus on fostering effective dialogue and building consensus. This course also encompasses the broader skill set required to be an effective mediator.

This instructor-led, live training in South Korea (online or onsite) is designed for individuals seeking to enhance their coaching and communication abilities.

Upon completion of this training, participants will be able to:

• Grasp the impact of coaching and effective communication on peer-to-peer engagement.
• Learn and apply best practices for coaching and communication.
• Enhance communication and influencing skills.
• Conduct coaching sessions with confidence.

Purpose

The demand for professionals who possess strong business acumen, interpersonal skills, and leadership capabilities has never been higher. This course is designed to provide individuals from all specialties with the essential knowledge and tools to collaborate and communicate with greater effectiveness.

Mastering Communication and Collaboration seeks to bridge the gap between specialists and non-specialists, enhancing communication across all areas of a business. By integrating actionable strategies, real-world examples, and practical tips, this program will help you refine your abilities to become a more impactful communicator and collaborator—whether you are an emerging leader or a seasoned professional.

The course aims to enhance participants' professional effectiveness by complementing technical 'hard skills' with critical 'soft skills'. Attendees will:

• Integrate more seamlessly into organizations by understanding organizational dynamics beyond their specific functions
• Learn the most effective ways to collaborate and convey technical issues for the mutual benefit of both the speaker and the listener
• Be better equipped to present specialized information to non-expert audiences

Course Format

• Interactive lectures and group discussions
• Hands-on problem-solving sessions

Course Customization Options

• To request a tailored training session for this course, please contact us to arrange details.

Course Objectives:

• Recognize the importance of self-management as a prerequisite for influencing others’ behavior.
• Evaluate the strengths and limitations of various communication channels.
• Effectively manage relationships with both internal and external customers and stakeholders.

Course Format

This interactive program combines multiple learning methods:

• Facilitated group discussions
• Slide presentations
• Practical exercises
• Case study analysis

Audience

Staff who need to be fully aware of the issues surrounding Communicating and Influencing:

• their colleagues
• their managers
• their internal and external customers and stakeholders

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage their own behaviour before they can influence others’ behaviour
• Understand the strengths and weaknesses of the various communications media available
• Manage their internal and external customers and stakeholders
• Explain how to deal with the difficult situations they may encounter in the office

If your goals include:

• understanding why some individuals do not respond to what you say,
• enhancing your relationships with your spouse, children, boss, colleagues, and others,
• expanding your personal communication skills,
• learning how to quickly feel better, safer, calmer, and exactly as you wish,
• captivating others' interest in you and making them like you

then this course is designed for you!

The communication techniques you will learn are drawn from various fields such as NLP, psychology, psychotherapy, and hypnotherapy. This accumulated knowledge is grounded in the latest research and developments in these areas. It condenses hundreds of hours of study, reading, listening, and viewing materials, including books, movies, and psychological consultations, into a lecture format with practical exercises.

This training program is ideally designed for professionals involved in digital marketing and strategic planning.

Participants will explore the fundamental concepts necessary to establish a strong presence in China through digital channels. The curriculum introduces essential digital marketing topics, ranging from mobile and social media marketing to email campaigns, PPC (Pay-Per-Click) advertising, and SEO.

Upon completion, learners will grasp the significance of analytics and effective strategy formulation, supported by practical, suitable examples.

Upon completion of this intensive program, participants will be equipped to:

• Elevate the clarity, confidence, and professional tone of their verbal and written correspondence.
• Utilize strategic techniques to structure messages effectively for diverse audiences.
• Refine grammar, vocabulary, and tonal nuances to excel in business contexts.
• Identify and circumvent common communication traps and misunderstandings.
• Cultivate active listening and constructive feedback abilities to foster superior workplace interactions.

This instructor-led, live training in South Korea (online or onsite) is aimed at intermediate-level professionals across various roles who wish to improve oral and written communication in workplace settings.

By the end of this training, participants will be able to:

• Improve clarity and precision in message transmission, reducing misunderstandings.
• Develop active listening and empathy skills to strengthen team interactions.
• Structure ideas effectively in meetings, emails, and presentations.
• Encourage assertiveness and the ability to give and receive feedback constructively.
• Enhance communication in situations of conflict, negotiation, and teamwork.

This instructor-led, live training in South Korea (online or onsite) is aimed at beginner-level to intermediate-level leaders and managers who wish to adopt feedforward techniques to improve team engagement, coaching, and performance conversations.

This instructor-led, live training in South Korea (available online or on-site) is designed for managers and executives who want to adopt the appropriate tools, skills, and methodologies to manage remote teams effectively.

Upon completion of this training, participants will be able to:

• Examine remote leadership, organizational structures, and key components to successfully adapt to a remote work environment.
• Foster trust, set clear goals, build culture, and promote teamwork to establish an effective and productive remote team.
• Leverage existing tools and technologies to enhance virtual communication and collaboration.
• Apply goal-setting and project management techniques to evaluate the performance of remote teams.

Audience

Managers, Team Leaders and staff members who feel that:

• They are attending too many meetings
• Their time is being “stolen” by other people
• They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation

Format of the course

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
• Follow the standard processes for calling, managing and preparing the output of meetings
• Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…

SCM (Supply Chain Management) refers to the control of activities involved in taking goods and materials from supplier to consumer.

This instructor-led, live training offers participants a comprehensive understanding of SCM fundamentals as they apply to the China market. Designed for managers looking to expand their business into China, the program features a blend of discussions, case studies, and practical exercises to prepare participants for real-world implementation.

Upon completion, participants will be able to:

• Understand the dynamics of SCM in China vs SCM in other countries
• Take advantage of China-specific innovations in the supply chain to develop an SCM strategy
• Implement an integrated end-to-end approach to SCM
• Negotiate on price with local suppliers
• Identify key global sourcers and other players in the China supply chain
• Conduct a detailed analysis of common business sourcing problems in China

Audience

• Sourcing Managers
• Persons involved in the SCM process

Format of the course

• Part lecture, part discussion, exercises and hands-on practice