AI-Enhanced Public Service Delivery Training Course

This instructor-led, live training in South Korea (online or onsite) is aimed at advanced-level government professionals and policy experts who wish to leverage DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

• Utilize DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and improve data transparency.
• Apply AI-driven insights for public sector innovation.
• Enhance citizen engagement through AI-powered solutions.

This live, instructor-led training in South Korea (online or on-site) targets intermediate-level public sector professionals who wish to use Gemini to generate high-quality content, support research, and improve productivity through advanced AI interactions.

By the end of this training, participants will be able to:

• Create more effective and tailored prompts for specific use cases.
• Generate original and creative content using Gemini.
• Summarize and compare complex information with precision.
• Use Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence is increasingly establishing itself as the core pillar of contemporary product management, fundamentally altering the methods used for uncovering customer requirements, formulating solutions, and driving strategic decisions. Much like the advent of electricity transformed industrial landscapes, AI is redefining the way products are architected, validated, and iterated.

This live, instructor-led program—available in both online and onsite formats—is specifically designed for Product Owners, Scrum Masters, and Agile Coaches seeking to grasp how AI can augment product ownership responsibilities and fortify decision-making processes.

Upon completion of this training, participants will be equipped to:

• Grasp the core principles of Artificial Intelligence and clearly distinguish between traditional AI systems and Generative AI (GenAI).
• Implement the seven key stances of a Product Owner (including the newly introduced Orchestrator stance) and utilize AI to reinforce each role, such as the Visionary, Experimenter, or Customer Representative.
• Master the art of effective prompting, treating AI tools as intelligent partners with distinct specialized capabilities.
• Enhance customer insights by developing AI-assisted personas for hypothesis testing and discovery, ensuring a balance with genuine customer engagement.
• Craft and articulate a compelling product vision using structured methodologies like the 3x3 Framework, leveraging AI to refine and visualize strategic narratives.
• Accelerate prototyping and hypothesis validation by employing Generative AI tools to generate mock-ups or initial product concepts.
• Strengthen product decision-making by utilizing AI to analyze, prioritize, and assess features based on value, feasibility, and user impact.
• Liberate time for strategic and creative pursuits by automating or delegating routine operational tasks, such as email management, stakeholder coordination, and note-taking, through AI assistance.
• Facilitate discussions on AI ethics, bias, and data security to ensure a responsible and sustainable adoption strategy.
• Identify and design high-value AI use cases that are tailored to specific product requirements and organizational contexts.
• Explore and experiment with approximately 20 diverse AI tools and models, ranging from productivity assistants and prototyping platforms to generative video, image, and coding solutions.