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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanics
- Application of AI use cases within Microsoft apps for the public sector
- Understanding Copilot’s data sources and security parameters
Document Management in Word
- Drafting policy memos, official letters, and reports
- Rewriting, summarizing, and clarifying textual content
- Developing structured content from bullet points or tables
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot
- Managing meeting schedules and drafting follow-up notes
- Summarizing lengthy email threads and identifying critical points
Data and Reporting in Excel
- Interpreting complex spreadsheets using plain language
- Generating charts, summaries, and visual data insights
- Utilizing Copilot to identify trends or answer specific queries
Copilot in Meetings and Presentations
- Creating meeting summaries and action items within Teams
- Drafting presentations in PowerPoint from brief notes
- Transforming transcripts into executive briefs or reports
Prompt Engineering and Custom Scenarios
- Crafting effective prompts to ensure consistent outcomes
- Tailoring prompts to align with departmental tone and specific needs
- Reusing prompt templates for recurring tasks
Responsible AI Use in Government Settings
- Maintaining confidentiality, oversight, and appropriate usage
- Aligning with internal policies and IT governance standards
- Building trust through ethical AI practices in public service
Recap and Future Directions
Requirements
- Basic proficiency with Microsoft 365 applications (such as Word, Outlook, and Excel)
- Familiarity with standard public sector responsibilities, including reporting, communication, and documentation
- No prior experience with AI or Copilot is required
Target Audience
- Government personnel utilizing Microsoft Office for daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff looking to boost productivity through AI assistance
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
