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 Duration 7 hours

Course Outline

Introduction to AI-Driven Summarization

  • How ChatGPT processes and condenses information
  • Document types frequently encountered in government operations
  • Recognizing AI output constraints and the need for refinement

Synthesizing Reports and Briefing Materials

  • Creating concise overviews from policy or research reports
  • Extracting core findings from technical or analytical documents
  • Structuring content for executive-level review

Summarizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Identifying key decisions and outstanding issues
  • Drafting summaries for internal communication or follow-up actions

Optimizing Prompts for Enhanced Results

  • Prompt frameworks for summarization and rewriting tasks
  • Demonstrations of role-based and outcome-driven prompts
  • Using iterative prompting to refine summary quality

Adjusting Tone, Style, and Structure

  • Tailoring content for ministers, internal management, or the general public
  • Selecting between formal and conversational tones as appropriate
  • Generating various formats, including bullet points, executive memos, and Q&A sessions

Integrating ChatGPT into Government Workflows

  • Applying ChatGPT within Word, Teams, and browser-based environments
  • Combining ChatGPT with existing meeting and collaboration tools
  • Reviewing and editing summaries in real time

Responsible Usage and Verification

  • Preventing misrepresentation or hallucinated facts
  • Verifying summaries and citing original sources
  • Adhering to information governance and security policies

Recap and Next Steps

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documentation
  • No prior experience with ChatGPT or other AI tools is necessary

Target Audience

  • Analysts
  • Program Managers
  • Executive Support Staff

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