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Duration 16 hours (2 days)
Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and evolution
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Categories of waste (muda) prevalent in service environments
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) methodologies
- Prioritization frameworks: MoSCoW, WSJF, and Effort-Impact Matrix
- A3 Project Thinking: Structure and practical application
- Comparative analysis: Lean vs. Agile vs. Six Sigma
3. Lean Kanban Methodology (4 hours)
- Core components and fundamentals of the Kanban system
- Effective board management strategies
- Pull systems and Work In Progress (WIP) limits
- Key flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean Application in Operational Processes (4 hours)
- VSM (Value Stream Mapping) techniques
- Identifying waste within specific banking processes
- KAIKAKU (Radical Improvement) strategies
5. Additional Lean Tools and Techniques (2 hours)
- GEMBA (Workplace) observation
- KAIZEN (Continuous Improvement) practices
- Root cause analysis: Ishikawa diagrams and 5 Whys
- POKA-YOKE (Error-proofing) mechanisms
Recap and Future Directions
Requirements
- Foundational knowledge of core project management concepts
- Hands-on experience with process workflows in a corporate or banking environment
- Basic familiarity with Agile or Lean methodologies
Target Audience
- Process managers and business analysts
- Project managers operating within banking and financial services
- Specialists engaged in requirements analysis and continuous process improvement
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.