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Duration 7 hours
Course Outline
Understanding Artificial Intelligence
- Defining AI: Core concepts and real-world applications
- Categories of AI: Ranging from basic automation to machine learning
- The impact of AI on business operations
AI and Business Process Automation
- How AI facilitates digital transformation
- AI applications in accounting, HR, procurement, and customer service
- Grasping process automation and intelligent workflows
Exploring AI Tools for Administrative Work
- Overview of popular AI-based tools (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Demonstrations of accessible and user-friendly AI tools
AI in Data Management and Decision-Making
- AI and data: How intelligent systems process information
- Enhancing decision-making through AI insights
- Data privacy and ethical considerations in AI usage
Integrating AI into ERP and Automation Systems
- How AI augments ERP functionality
- Instances of AI integration in procurement, finance, and HR modules
- Preparing for AI-led digital transformation
Hands-on Practice
- Applying AI-powered office tools to routine tasks
- Automating simple workflows using available platforms
- Group activities: Identifying automation opportunities within the workplace
Best Practices and the Future of AI in Business
- Cultivating a culture of digital innovation
- Ethical considerations and responsible AI implementation
- Adapting to AI-driven changes in the modern workplace
Summary and Next Steps
Requirements
- Basic computer proficiency
- Familiarity with standard office applications (e.g., Excel, Word, and email clients)
- A genuine interest in exploring how AI facilitates business process automation
Target Audience
- Administrative personnel across various departments
- Managers and team leaders
- Professionals looking to comprehend AI's role in daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation