Introduction to Artificial Intelligence for Business Process Automation Training Course
Artificial Intelligence (AI) is a branch of computer science that enables systems to perform tasks that typically require human intelligence, such as reasoning, learning, and decision-making.
This instructor-led, live training (online or onsite) is aimed at beginner-level business and administrative professionals who wish to understand how AI supports process automation and can be applied in their daily work to improve efficiency and productivity.
By the end of this training, participants will be able to:
- Understand the basic concepts and principles of Artificial Intelligence.
- Recognize how AI is transforming business processes across departments.
- Identify opportunities to apply AI tools for task automation and decision support.
- Use practical AI-based tools to simplify daily administrative and analytical work.
Format of the Course
- Interactive lecture and discussion.
- Case studies and real-world examples.
- Hands-on exercises using accessible AI tools.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Understanding Artificial Intelligence
- What is AI: Definitions and real-world examples
- Types of AI: From automation to machine learning
- How AI impacts business operations
AI and Business Process Automation
- How AI supports digital transformation
- AI applications in accounting, HR, procurement, and customer service
- Understanding process automation and intelligent workflows
Exploring AI Tools for Administrative Work
- Overview of common AI-based tools (chatbots, document automation, predictive analytics)
- Using AI assistants for scheduling, reporting, and communication
- Practical demonstrations of accessible AI tools
AI in Data Management and Decision-Making
- AI and data: how intelligent systems use information
- Improving decision-making with AI insights
- Understanding data privacy and ethical AI use
Integrating AI into ERP and Automation Systems
- How AI enhances ERP functionality
- Examples of AI integration in procurement, finance, and HR modules
- Preparing for AI-driven digital transformation
Hands-on Practice
- Using AI-powered office tools for routine tasks
- Automating simple workflows with available platforms
- Group exercises: identifying automation opportunities in the workplace
Best Practices and Future of AI in Business
- Developing a culture of digital innovation
- Ethical considerations and responsible AI use
- Adapting to AI-driven changes in the workplace
Summary and Next Steps
Requirements
- Basic computer literacy
- Familiarity with office applications (e.g., Excel, Word, email tools)
- An interest in learning how AI supports business process automation
Audience
- Administrative staff across departments
- Managers and team leaders
- Professionals seeking to understand AI in daily business operations
Open Training Courses require 5+ participants.
Introduction to Artificial Intelligence for Business Process Automation Training Course - Booking
Introduction to Artificial Intelligence for Business Process Automation Training Course - Enquiry
Introduction to Artificial Intelligence for Business Process Automation - Consultancy Enquiry
Testimonials (1)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
Course - Agentic AI for Business Automation: Use Cases & Integration
Upcoming Courses
Related Courses
Agentic AI for Business Automation: Use Cases & Integration
21 HoursAgentic AI for Business Automation is a practical course aimed at equipping participants with the skills to design, integrate, and scale AI-driven agents for real-world business processes. It emphasizes mapping automation opportunities, integrating tools, and developing practical use cases across customer service, supply chain, and marketing workflows.
This instructor-led, live training (available online or onsite) targets intermediate-level professionals who want to implement AI-powered automation using no-code, low-code, and Python-based approaches.
By the end of this training, participants will be able to:
- Identify key areas where agentic AI can drive process efficiency and innovation.
- Map workflows suitable for AI agent integration.
- Implement automation through APIs and orchestration tools.
- Integrate AI models into real business scenarios with measurable impact.
- Develop governance and monitoring structures for AI-driven operations.
Format of the Course
- Interactive lectures and practical demonstrations.
- Hands-on exercises and guided projects.
- Live implementation in a sandbox automation environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
AI as an Agile Pilot
7 HoursThis instructor-led, live training in South Korea (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.
By the end of this training, participants will be able to:
- Understand the technical foundations of Transformers, LLMs, and SLMs.
- Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
- Master advanced prompt engineering and RAG techniques for professional use.
- Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
- Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
- Apply "model-based problem solving" to complex engineering and management tasks.
AI-Enhanced Architect Workflow
7 HoursThis instructor-led, live training in South Korea (online or onsite) targets beginner-, intermediate-, and advanced-level professionals who want to transform traditional architectural workflows into AI-native processes. Instead of replacing the architect's creativity, we focus on enhancing it—using Artificial Intelligence to manage repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-quality professional presentations.
By the end of this training, participants will be able to:
- Generate 3-5 conceptual variants in the time it previously took to create one.
- Conduct independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
- Leverage Multimodal AI (Gemini/GPT) to interpret complex legal building codes and technical documentation.
- Deploy automated administrative workflows to reclaim several hours of manual work each week.
Artificial Intelligence (AI) for Corporate Professionals
14 HoursArtificial Intelligence (AI) for Corporate Professionals serves as an introductory course designed to demonstrate how AI can be safely and effectively integrated across various corporate departments. This integration aims to enhance productivity, improve communication, and streamline operational workflows.
Delivered as an instructor-led live training session, available either online or onsite, this program is tailored for non-technical corporate professionals seeking to comprehend and utilize AI tools such as ChatGPT, Gemini, and Copilot to enhance their daily work processes.
Upon completing this training, participants will gain the ability to:
- Grasp the fundamentals of AI, including associated risks and ethical considerations.
- Apply AI technologies to automate tasks and facilitate communication and research efforts.
- Design structured prompts specifically suited for real-world administrative responsibilities.
- Develop strategies for the safe and scalable adoption of AI tools within their respective teams.
Course Format
- Interactive lectures and group discussions.
- Practical application of AI tools in corporate contexts.
- Guided exercises focused on optimizing processes and enhancing communication.
Customization Options
- To arrange customized training aligned with your department's specific workflows or internal tools, please contact us directly.
AI for Daily Tasks: Enhancing Efficiency Across Departments
14 HoursThis instructor-led, live training in South Korea (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.
By the end of this training, participants will be able to:
- Identify AI-powered tools suitable for different tasks.
- Automate repetitive processes to improve workflow efficiency.
- Leverage AI for better communication, reporting, and decision-making.
- Ensure responsible and ethical AI usage in the workplace.
Introduction to AI for Administrative Operations
7 HoursThis instructor-led live training, available in South Korea (online or onsite), targets beginner-level administrative professionals aiming to build a foundational knowledge of AI and its utility in administrative tasks.
By the conclusion of this training, participants will be able to:
- Comprehend the fundamental concepts of Artificial Intelligence (AI).
- Learn strategies for incorporating AI into daily administrative activities.
- Boost efficiency in email communication, survey management, indicator tracking, record maintenance, and manual validation processes using AI tools.
Strategic AI Implementation for Operational Excellence
14 HoursStrategic AI Implementation for Operational Excellence propels your team past rudimentary chatbot applications, delving into advanced prompt engineering, enterprise-grade data security, and department-specific automation across Legal, Procurement, and Quality Management workflows. The course guides participants through automated contract analysis, vendor comparison frameworks, SOP drafting tools, and structured prompting techniques designed for complex corporate document processing. It empowers Legal, Procurement, and Quality Management teams with established methodologies for integrating large language models into daily operations, transforming generic AI tools into specialized assistants that enhance document analysis, streamline procurement decisions, and uphold quality compliance standards in professional settings.
AI Literacy & Productivity
7 HoursIn the rapidly evolving Financial Services Industry (FSI), leveraging AI productivity tools has shifted from a competitive advantage to an essential operational standard. This program is designed to foster organization-wide AI literacy, empowering employees in claims, underwriting, actuarial, strategy, and operations with safe, structured techniques for prompt engineering and automation.
Course Format
- Interactive lectures and discussions.
- Extensive exercises and practical application.
- Hands-on implementation in a live-lab environment.
Customization Options
- To arrange customized training for this course, please contact us.
Building AI Workflows in n8n
14 HoursThis instructor-led, live training session in South Korea (online or onsite) is designed for intermediate to advanced developers and AI enthusiasts who aim to build advanced AI workflows in n8n.
Upon completion of this training, participants will be capable of:
- Comprehending the integration of AI services with n8n workflows.
- Incorporating AI-driven decision-making into automated processes.
- Developing custom AI nodes and utilizing pre-built AI nodes within n8n.
- Analyzing and optimizing the performance of AI workflows.
AI for Productivity and Safe Use in the Workplace
7 HoursArtificial Intelligence (AI) is transforming how we work — from automating repetitive tasks to enhancing collaboration and decision-making. Tools like ChatGPT and Microsoft Copilot enable teams to generate content, analyze data, and streamline communication, but they must be used with awareness of data privacy, security, and ethical guidelines.
This instructor-led, live training (online or onsite) is aimed at beginner-level professionals and managers who wish to understand AI fundamentals and apply AI tools safely and effectively in their daily operations.
By the end of this training, participants will be able to:
- Grasp AI fundamentals and their applications in the workplace.
- Leverage ChatGPT and Copilot to boost productivity and teamwork.
- Utilize AI tools responsibly, keeping data privacy and ethics in mind.
- Identify opportunities to automate routine tasks using AI.
Course Format
- Interactive lectures and group discussions.
- Practical exercises based on real-world business scenarios.
- Guided practice sessions with ChatGPT, Copilot, and automation prompts.
Customization Options
- To request a customized training for this course, please contact us to arrange.
AI Strategy for Managers: Fundamentals, Use Cases and an Implementation Roadmap
16 HoursThis live, instructor-led training in South Korea (available online or onsite) is tailored for senior managers and department heads who aim to build the strategic knowledge and roadmap required to initiate AI implementation within their teams and business domains.
AI for Technical Support and Automated Documentation
16 HoursThis instructor-led, live training in South Korea (online or onsite) is aimed at IT support professionals who wish to use AI tools and automation platforms to streamline support processes, standardize responses, and reduce manual documentation effort.
Introduction to Artificial Intelligence (AI) for Workplace Productivity
7 HoursArtificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.
This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.
By the end of this training, participants will be able to:
- Understand the basic concepts and capabilities of AI.
- Recognize how AI is transforming various business areas.
- Identify AI tools that can be used to enhance daily workflows.
- Integrate simple AI-powered processes to improve decision-making and efficiency.
Format of the Course
- Interactive lecture and discussion.
- Hands-on demonstrations using AI tools.
- Scenario-based exercises and use case exploration.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Canva and AI in practice
14 HoursKey Learning Outcomes
Core Tools and Features
Participants will become proficient in Canva’s essential tools, including text addition and formatting, as well as working with images and graphics—the fundamental building blocks for creating clear and visually appealing designs.
Building Your First Project
Through a practical, hands-on session, participants will create their initial project. They will learn to select appropriate templates, customize colors and typography, and personalize designs by integrating their own unique elements.
Advanced Design Strategies
Participants will delve into advanced features designed to produce professional and distinctive projects. This includes working with gradients, creating infographics and diagrams, and utilizing photo editing capabilities such as filters, cropping, and color correction.
Integrating AI in Canva
Participants will discover how to utilize AI-powered tools to automate routine tasks, generate both graphical and textual content, and streamline the overall design workflow. This integration aims to significantly enhance both efficiency and the quality of the final output.
ChatGPT and Microsoft 365 Copilot for Advanced Productivity
15 HoursChatGPT and Microsoft 365 Copilot are AI-driven tools engineered to boost productivity and streamline communication through automation, intelligent content creation, and workflow optimization.
This instructor-led training session (available online or on-site) targets intermediate professionals seeking to harness the combined capabilities of ChatGPT and Microsoft 365 Copilot for automating document generation, enhancing communication efficiency, and facilitating data-informed decision-making.
Upon completion of this training, participants will be able to:
- Utilize ChatGPT to automate tasks such as drafting, summarization, and brainstorming.
- Employ advanced prompting strategies to achieve higher-quality AI-generated outputs.
- Apply Microsoft 365 Copilot within Excel, PowerPoint, and Outlook to analyze data and optimize communication channels.
- Seamlessly integrate Copilot into enterprise workflows to foster collaboration and automate processes.
Course Format
- Interactive lectures accompanied by live demonstrations.
- Hands-on exercises supported by real-world case studies.
- Practical application within the Microsoft 365 ecosystem.
Customization Options
- For organizations interested in tailored training solutions, please contact us to arrange a customized program.