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Duration 7 hours
Course Outline
Introduction
- A concise overview of AI and its critical role in contemporary workplaces.
Artificial Intelligence Fundamentals
- Defining AI and exploring its historical evolution.
- Core concepts: Machine Learning, Natural Language Processing, and Automation.
- Illustrative examples of AI applications across various industries.
AI Integration in Daily Administrative Operations
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Automating email workflows using AI
- Overview of tools and platforms for email automation.
- Techniques for drafting effective automated emails.
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Conducting surveys with AI assistance
- Best practices for creating and analyzing surveys.
- Tools for automated survey creation and response analysis.
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Leveraging AI for tracking and managing indicators
- Identifying Key Performance Indicators (KPIs).
- Tools for automated tracking and reporting.
Practical Session: Exploring AI Tools and Software
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Live demonstrations of widely used AI tools
- Email automation tools (e.g., Mailchimp, Microsoft Outlook's AI features).
- Survey tools (e.g., SurveyMonkey, Google Forms with AI analysis).
- Indicator tracking tools (e.g., Tableau, Power BI).
- Interactive exercises allowing participants to experiment with AI tools.
Record Keeping and Manual Validation Enhanced by AI
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Automating record maintenance
- AI-powered document management systems.
- Tools for digital record-keeping and automated filing.
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Streamlining manual validation processes
- AI tools designed for data validation and error detection.
- Practical examples and tool demonstrations.
Summary and Next Steps
Requirements
- Fundamental proficiency in using computers and operating systems.
- Prior experience handling day-to-day administrative responsibilities.
Target Audience
- Administrative staff and operatives.
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation