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Course Outline

Introduction

  • A concise overview of AI and its critical role in contemporary workplaces.

Artificial Intelligence Fundamentals

  • Defining AI and exploring its historical evolution.
  • Core concepts: Machine Learning, Natural Language Processing, and Automation.
  • Illustrative examples of AI applications across various industries.

AI Integration in Daily Administrative Operations

  • Automating email workflows using AI
    • Overview of tools and platforms for email automation.
    • Techniques for drafting effective automated emails.
  • Conducting surveys with AI assistance
    • Best practices for creating and analyzing surveys.
    • Tools for automated survey creation and response analysis.
  • Leveraging AI for tracking and managing indicators
    • Identifying Key Performance Indicators (KPIs).
    • Tools for automated tracking and reporting.

Practical Session: Exploring AI Tools and Software

  • Live demonstrations of widely used AI tools
    • Email automation tools (e.g., Mailchimp, Microsoft Outlook's AI features).
    • Survey tools (e.g., SurveyMonkey, Google Forms with AI analysis).
    • Indicator tracking tools (e.g., Tableau, Power BI).
  • Interactive exercises allowing participants to experiment with AI tools.

Record Keeping and Manual Validation Enhanced by AI

  • Automating record maintenance
    • AI-powered document management systems.
    • Tools for digital record-keeping and automated filing.
  • Streamlining manual validation processes
    • AI tools designed for data validation and error detection.
    • Practical examples and tool demonstrations.

Summary and Next Steps

Requirements

  • Fundamental proficiency in using computers and operating systems.
  • Prior experience handling day-to-day administrative responsibilities.

Target Audience

  • Administrative staff and operatives.
 7 Hours

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