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Course Outline

Introduction to Artificial Intelligence in the Corporate Environment

  • Defining AI: Core concepts and real-world applications.
  • Types of AI utilized in enterprises (e.g., chatbots, automation, data analysis).
  • Risks, limitations, and ethical implications.

Practical Applications of AI: Security, Processes, and Communication

  • Leveraging AI for internal process automation.
  • AI's role in supporting internal and external communications.
  • Information security: Best practices for utilizing AI tools.
  • Use cases and recommended tools tailored to specific departments.

AI and Productivity: Tools That Optimize Work

  • Using AI to generate documents, summaries, and presentations.
  • Utilizing AI as an assistant for research, organization, and task planning.
  • Integrating AI with everyday tools such as Google Workspace and Microsoft 365.

Fundamentals of Prompt Engineering

  • Understanding prompts and their significance.
  • Constructing effective prompts: clarity, context, and command.
  • Practical examples for administrative and operational scenarios.
  • Hands-on exercises using tools like ChatGPT, Gemini, Copilot, and others.

Best Practices and Planning for AI Adoption

  • Strategies for training teams on safe and strategic AI usage.
  • Establishing boundaries and usage policies within the organization.
  • Identifying next steps for scalable adoption.

Summary and Conclusion

Requirements

  • A fundamental understanding of corporate workflows and communication methods.
  • General computer literacy.
  • An interest in exploring AI tools for productivity enhancement and strategic application.

Audience

  • Administrative staff members.
  • Operations professionals.
  • Team leaders and internal support personnel.
 14 Hours

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