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Course Outline

Introduction

Understanding the Employee Journey in Tech

  • Examine the unique challenges in the tech employee lifecycle, including:
    • Rapid industry changes
    • Remote and hybrid work structures
    • Intense competition for talent
  • Analyze case studies of successful and challenging employee experiences in tech firms

Cultivating a Culture of Engagement and Belonging

  • Techniques to foster inclusion and psychological safety
  • Establish a culture that supports growth mindsets and continuous learning
  • Address diversity and rapid-change challenges specific to tech teams

Mapping the Employee Journey: From Recruitment to Retention

  • Learn how to create and analyze employee journey maps
  • Identify and enhance key touchpoints from recruitment and onboarding to career development and retention
  • Develop employee experience strategies to increase satisfaction and reduce turnover

Leveraging Data and Technology for Continuous Improvement

  • Utilize people analytics to gain insights into employee satisfaction and trends
  • Integrate feedback tools for real-time monitoring and adjustment of employee journey strategies
  • Apply automation and HR technology for process improvement and higher engagement

Summary and Next Steps

Requirements

  • Fundamental knowledge of HR practices and employee lifecycle management

Target Audience

  • HR professionals
  • Talent managers
  • Operations leaders
 14 Hours

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