Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Principles of structured knowledge management.
- Designing scalable systems using SharePoint and Teams.
- Leveraging metadata, versioning, and document libraries.
Building and Linking SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries.
- Utilizing metadata columns, content types, and lookup fields.
- Establishing site hierarchies and cross-site navigation.
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data with Power BI.
- Creating real-time dashboards for tracking knowledge assets.
- Designing KPIs and visual reports for data-driven insights.
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes.
- Integrating Teams notifications and adaptive cards.
- Building multi-step flows for document lifecycle management.
Creating and Managing Collaborative Content Ecosystems
- Using Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Establishing governance, roles, and permissions.
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies.
- Performing regular audits and metadata updates.
- Improving system performance and reducing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Review of knowledge system design principles.
- Ensuring consistency and discoverability across content.
- Driving adoption and engagement through user experience design.
Summary and Next Steps
Requirements
- Proficiency in Microsoft 365 tools, including SharePoint, Teams, and OneNote.
- Prior experience in knowledge management or content strategy.
Target Audience
- Knowledge managers building structured information repositories.
- Content strategists developing interconnected knowledge systems.
- IT professionals managing organizational knowledge within Microsoft 365.
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
