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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Foundational principles of structured knowledge management
- Architecting scalable solutions utilizing SharePoint and Teams
- Utilizing metadata, version control, and document libraries effectively
Developing and Connecting SharePoint Knowledge Repositories
- Constructing interconnected SharePoint sites and associated document libraries
- Applying metadata columns, content types, and lookup fields strategically
- Defining site hierarchies to facilitate seamless cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Building real-time dashboards to monitor and track knowledge assets
- Designing KPIs and visual reports to derive data-driven insights
Tailoring Knowledge Workflows using Power Automate
- Automating processes for approvals, reviews, and content publishing
- Incorporating Teams notifications and adaptive cards into workflows
- Constructing multi-step flows for comprehensive document lifecycle management
Establishing and Administering Collaborative Content Ecosystems
- Leveraging Teams and OneNote for effective collaborative knowledge capture
- Synthesizing SharePoint pages, Lists, and Planner boards for integrated workflows
- Implementing robust governance structures, roles, and permission settings
Upholding and Refining Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting periodic audits and refreshing metadata for accuracy
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management within Microsoft 365
- Revisiting core principles of effective knowledge system design
- Safeguarding consistency and discoverability across all content
- Promoting adoption and engagement through user-centric experience design
Requirements
- Competence with Microsoft 365 applications (including SharePoint, Teams, and OneNote)
- Background experience in knowledge management or content strategy
Intended Audience
- Knowledge managers responsible for structuring information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT specialists overseeing organizational knowledge assets within the Microsoft 365 platform
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
