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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management.
- Architecting scalable systems using SharePoint and Teams.
- Utilizing metadata, versioning, and document libraries for organization.
Creating and Linking SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries.
- Implementing metadata columns, content types, and lookup fields.
- Structuring site hierarchies and enabling cross-site navigation.
Designing Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data with Power BI.
- Building real-time dashboards to monitor knowledge assets.
- Defining KPIs and visual reports to drive data-informed insights.
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles.
- Incorporating Teams notifications and adaptive cards.
- Constructing multi-step flows for comprehensive document lifecycle management.
Establishing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Defining governance, roles, and permission structures.
Maintaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies.
- Conducting periodic audits and metadata refinement.
- Enhancing system performance and minimizing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Revisiting key design principles for knowledge systems.
- Safeguarding consistency and discoverability across all content.
- Promoting adoption and engagement through intuitive user experience design.
Requirements
- Strong proficiency with core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Practical experience in knowledge management strategies or content architecture.
Target Audience
- Knowledge managers focused on building structured information repositories.
- Content strategists designing interconnected knowledge ecosystems.
- IT professionals responsible for managing organizational knowledge within the Microsoft 365 platform.
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.