Course Outline
Introduction
• The current state of digital banking in Bulgaria and the region.
Value Creation
• Digital channels and mobile banking.
• Digital lending: shifting from branch visits to online minutes.
• SME banking strategies.
Fintech and Banks
• Dynamics of competition and partnership.
• Lessons banks can learn from fintechs—and vice versa.
Agile as a Catalyst for Transformation
• Insights from the trainer’s master’s research.
• Transitioning from project-based to product-based models.
Organization, People, and Culture
• Why technology alone is insufficient.
• The roles of leadership and middle management.
Case Studies
• Analysis of successful and failed transformations.
• Key lessons learned.
Summary and Next Steps
Requirements
Prerequisites
• No prior knowledge of Agile or digital product management is required.
• General familiarity with financial services is beneficial.
Target Audience
• Managers and specialists working in banks, insurance companies, and payment institutions.
• Teams within fintech companies.
• Consultants serving the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.