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Duration 14 hours
Course Outline
Introduction
- Defining eCommerce fraud
The Evolution of eCommerce Fraud
- Reviewing significant eCommerce fraud incidents from past decades.
- Examining prevalent fraud types observed in the current landscape.
Categories of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
- Key eCommerce fraud statistics and illustrative examples.
Developing an Anti-Fraud Strategy
Evaluating Your Organization’s Current Status
Addressing Various Aspects of Fraud Prevention
Authentication Protocols
Credit Card Fraud Detection
Advanced Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening Processes
Engaging the Team and Securing Support for New Initiatives
Assessing Outcomes
Adapting to Evolving Requirements
Summary and Concluding Remarks
Requirements
- A foundational understanding of eCommerce and online payment systems
Target Audience
- Managers responsible for overseeing the implementation of security policies and controls.
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.