Generative AI in the daily work of a Business Analyst Training Course

Business analysis is the process of investigating, understanding, and defining business needs to develop solutions that meet those needs. It is a crucial element in the organization's change management process and in designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and requirements. It is a key element in ensuring the effectiveness of projects and changes in the organization by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

Designed for seasoned Business Analysts, Product Owners, and User Researchers, this workshop focuses on mastering advanced methodologies that generate tangible business value. Through practical exercises and actionable tools, attendees will learn to dissect complex data, streamline processes, effectively engage stakeholders, and convert strategic goals into execution using OKRs. Upon completion, participants will possess a robust toolkit to amplify their impact and achieve measurable outcomes.

This course is designed to equip business analysts with the skills needed to excel on Agile projects. Participants will learn how to collaborate effectively with the team, Product Owner, Scrum Master, and customers to streamline the development process. Through a simulated project, participants will practice handling common real-world scenarios.

Cost-effectiveness analysis (CEA) serves as a systematic framework for evaluating options by analyzing the connection between resource investment and achieved results.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals looking to utilize cost-effectiveness methods to facilitate informed, rational, and evidence-based decision-making across various industries.

Upon completing this course, participants will be capable of:

• Formulating cost-effectiveness inquiries and setting up evaluation standards.
• Recognizing, categorizing, and measuring pertinent costs and outcomes for different situations.
• Utilizing analytical frameworks to compare options through cost-effectiveness ratios.
• Evaluating uncertainty, verifying assumptions, and clearly presenting evaluation findings.

Course Delivery Format

• Guided presentations enriched with practical, real-world case studies.
• Hands-on exercises designed to strengthen analytical skills.
• Interactive problem-solving within a supported workshop setting.

Customization Opportunities

• Tailored versions of this training program can be requested.

This instructor-led, live training in South Korea (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting. 

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connect strategy with operational activities.
• Identify areas requiring quality control.
• Apply basic quality assurance mechanisms

Summary:

Business and systems analysts address organizational challenges by designing information systems that align with and execute the strategic goals of the business. These IT solutions typically aim to accomplish one or more of the following objectives: implementing new business processes, enhancing the efficiency and productivity of existing processes, or reducing the operational costs of current workflows.

This course is designed for Business Analysts, particularly those aiming to prepare for IIBA certifications such as the CCBA or CBAP. The curriculum is fully aligned with the framework established by the BABOK® Version 3.0.

Objectives:

• Recognize the essential principles, activities, tasks, and techniques defined in the BABOK® V3.0
• Grasp the core knowledge areas, including their respective activities, tasks, deliverables, and interrelationships

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) serves as the standard guide for the practice of business analysis, providing a comprehensive framework that outlines the necessary tasks to be performed.

CCBA® (Certified Associate in Business Analysis) is a certification provided by the International Institute of Business Analysis (IIBA). Candidates must pass an exam based exclusively on the BABOK® after their application, which is evaluated based on their education and professional experience, receives approval.

CBAP® (Certified Business Analysis Professional) is a certification offered by the International Institute of Business Analysis (IIBA). Similar to the CCBA®, it requires passing a BABOK®-based exam following the approval of an application reviewed against the candidate’s educational background and work experience.

This course demonstrates how to:

• Execute core business analyst functions by leveraging a robust business analysis framework
• Conduct business needs analyses to capture stakeholder requirements
• Utilize business analysis techniques to pinpoint key challenges and potential opportunities within your organization
• Develop effective requirements and communication strategies
• Analyze and define requirements in accordance with industry best practices
• Oversee solution assessment and validation

Target Audience:

Business consultants, Business analysts, Project Managers, and IT professionals.

Insurtech, also known as Digital Insurance, represents the intersection of insurance services and emerging technologies. Within this domain, 'digital insurers' leverage technological innovations to transform their business and operational models, aiming to lower costs, elevate customer experiences, and boost operational agility.

Through this instructor-led training, participants will acquire a comprehensive understanding of the technologies, methodologies, and mindsets required to drive digital transformation within their organizations and the broader industry. This program is specifically designed for managers who seek a holistic view, wish to cut through industry hype and jargon, and are ready to take initial steps toward establishing an effective Insurtech strategy.

Upon completion of this training, participants will be able to:

• Discuss Insurtech and its various components with clarity and systematic insight
• Identify and demystify the role of each key technology driving Insurtech
• Develop a foundational strategy for implementing Insurtech within their respective organizations

Target Audience

• Insurance professionals
• Technology specialists within the insurance sector
• Key stakeholders in the insurance industry
• Consultants and business analysts

Course Format

• A blend of lectures, discussions, practical exercises, and group case study activities

In this instructor-led, live training in South Korea, participants will develop a comprehensive understanding of the technologies, methodologies, and mindset required to effectively implement a Fintech strategy.

This training is designed for managers who need to grasp the "big picture" of Fintech, cut through the hype and industry jargon, and take concrete first steps toward adopting new technologies relevant to financial businesses and services.

By the end of this training, participants will be able to

• Present viable Fintech strategies for their organization.
• Understand and explain the role and functionality of key technologies.
• Draft an action plan for introducing new technologies in a step-by-step fashion.

This course explores how digital transformation is revolutionizing product development, operational efficiency, and customer engagement within the insurance sector.

Designed for intermediate-level insurance professionals, this instructor-led live training (available online or on-site) focuses on leveraging digital technologies, data-driven strategies, and innovation frameworks to modernize insurance services and operations.

Upon completion of this training, participants will be equipped to:

• Articulate the impact of AI, Big Data, IoT, and automation on contemporary insurance workflows.
• Recognize emerging InsurTech trends and their influence on the broader insurance ecosystem.
• Craft customer-centric strategies powered by digital tools and data insights.
• Implement data-driven methodologies for risk management and strategic decision-making.
• Develop innovation and change management approaches tailored to insurance organizations.
• Analyze real-world case studies and adapt key lessons for local initiatives.

Course Format

• Interactive lectures and discussions.
• Case study analysis and collaborative group workshops.
• Practical exercises and actionable planning for participants’ organizations.

Customization Options

• For inquiries regarding customized training options for this course, please reach out to us.

Requirements Engineering (RE) serves as a critical discipline in software and systems development, dedicated to identifying, documenting, and managing stakeholder needs and constraints to ensure project success.

This instructor-led live training (available online or onsite) is designed for intermediate-level professionals seeking to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be able to:

• Comprehend and apply the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective, context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Leverage Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lectures and discussions.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added upon request.

Model-Based Development (MBD) is a software development methodology that facilitates faster and more cost-effective creation of dynamic systems, including control systems, signal processing, and communication systems. It emphasizes graphic modeling over traditional text-based programming.

In this instructor-led, live training, participants will learn how to apply MBD methodologies to reduce development costs and accelerate the time to market for their embedded software products.

By the end of this training, participants will be able to

• Select and utilize the appropriate tools for implementing MBD.
• Use MBD to achieve rapid development in the early stages of embedded software projects.
• Shorten the release cycle of their embedded software to the market.

Course Format

• A combination of lectures, discussions, exercises, and extensive hands-on practice.

This instructor-led, live training in South Korea (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This course provides hands-on practice to demonstrate the core principles and practical applications of software engineering, requirements engineering, and testing.