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Course Outline
Introduction to MSP and Programmatic Thinking
- Distinguishing programs from projects and the value added by program management
- Core MSP principles and the concept of transformational flow
- Overview of the program lifecycle: identification, definition, and benefit management
Program Governance and Organization
- Defining program structure, roles, and responsibilities (including SRO, Program Manager, and Board)
- Setting up a Program Management Office (PgMO)
- Establishing decision-making processes, reporting lines, and escalation pathways
Vision, Blueprint, and Benefits Management
- Defining the vision and strategic outcomes
- Designing the blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Program Planning and Delivery Strategy
- Developing the program plan and delivery roadmap
- Integrating workstreams and projects, including dependencies and sequencing
- Addressing scheduling, resource planning, and capacity constraints
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and developing engagement strategies
- Planning communications and fostering change readiness
- Mitigating resistance and securing sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, internal/external assurance, and audit readiness
- Preparing contingency plans and decision support mechanisms
Financials, Benefits Realization, and Value Management
- Building the business case and enforcing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Managing cost control, forecasting, and rebaselining
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs
- Implementing configuration management and change control across projects
- Establishing standards, templates, and knowledge management for repeatability
Transition to Business-as-Usual and Program Closure
- Planning handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Integrating outcomes into business-as-usual processes
Practical Workshop and Case Study
- Scenario exercise: Designing a program governance model and benefits map
- Group presentations with peer and instructor feedback
- Creating an action plan for implementing MSP practices within your organization
Summary and Next Steps
Requirements
- A solid grasp of project management fundamentals
- Practical experience within project or program environments
- Familiarity with concepts of organizational change
Target Audience
- Program managers and those aspiring to move into program roles
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- Program office staff, change managers, and delivery leads
21 Hours
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
