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 Duration 7 hours

Course Outline

Course Introduction and Learning Objectives

  • Welcome, review of course objectives, and agenda overview
  • Connecting leadership practices to company mission and strategic goals
  • Setting participant expectations and conducting initial self-assessment

Foundations of Situational Leadership

  • Overview of leadership styles most relevant to field teams
  • Assessing team competence and commitment levels
  • Selecting the appropriate leadership approach based on the task

Effective Communication on the Jobsite

  • Techniques for delivering clear and concise briefings and instructions
  • Practicing active listening and verifying understanding
  • Communicating technical and safety information effectively under time pressure

Assertive Decision-Making and Problem Solving

  • Applying structured decision-making processes to field-based issues
  • Utilizing rapid root-cause analysis and implementing corrective actions
  • Balancing speed, safety, and quality in decision-making

Motivation, Recognition, and Positive Feedback

  • Identifying practical motivators for technical tradespeople
  • Delivering constructive feedback and recognition in the moment
  • Designing short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Establishing clear expectations and measurable goals
  • Monitoring progress, KPIs, and conducting quick performance checks
  • Coaching for skill improvement and fostering accountability

Planning, Resource Coordination, and Time Management

  • Prioritizing tasks and managing daily schedules efficiently
  • Coordinating materials, tools, and subcontractor activities
  • Developing contingency plans for delays and site disruptions

Health, Safety Leadership and Compliance

  • Understanding the leader’s role in promoting safety-first behaviors
  • Conducting effective safety briefings and job hazard analyses
  • Managing incidents, reporting procedures, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Managing interpersonal conflicts and navigating difficult conversations
  • Fostering collaboration across multi-skilled teams
  • Encouraging inclusive behaviors and respectful communication

Practical Workshop: Scenario-Based Roleplays

  • Participating in facilitated roleplays that reflect common site challenges
  • Receiving peer and trainer feedback using established coaching frameworks
  • Refining leadership approaches and drafting individual action plans

Implementation Planning and Measurement

  • Developing a 30-60-90 day leadership action plan
  • Selecting key productivity and safety metrics for monitoring
  • Preparing for handoff to HR or senior management for ongoing follow-up

Summary and Next Steps

Requirements

  • A foundational understanding of electrical installation work and site operations
  • Experience supervising or working within technical teams
  • Familiarity with workplace health and safety principles

Audience

  • Team leaders and foremen in electrical installation
  • Site supervisors and project managers
  • HR or training coordinators responsible for field teams

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