Agile Project Management with Kanban and Jira Training Course

Intended Audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers

Learning Objectives:

This training aims to provide both theoretical knowledge and practical experience regarding the workshop aspects of Kanban and Agile foundations.

This instructor-led live training South Korea (available online or onsite) guides participants through the deployment of a JIRA instance. Attendees will master advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers how to tailor JIRA to specific project requirements, manage users, groups, and project roles, and configure dashboards and notification settings. Additionally, participants will learn to implement security schemes, manage permissions, conduct troubleshooting, and deploy the JIRA Service Desk. Key areas include setting up a knowledge base, managing service desk users, and facilitating collaborative service request handling.

Upon completion of this training, participants will be capable of:

• Gaining an in-depth understanding of JIRA administration.
• Customizing JIRA to align with specific business needs.
• Configuring JIRA emails and notification systems.
• Managing and assigning users, groups, and project roles.
• Administering JIRA permissions and security schemes.
• Executing JIRA troubleshooting procedures.
• Deploying and customizing the JIRA Service Desk.

Upon completing the training, participants will be equipped to independently manage, optimize, and customize JIRA within a corporate environment.

This instructor-led, live training in South Korea explores the advanced capabilities of JIRA, including the creation and management of diverse JIRA projects, utilizing JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, conducting basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in South Korea explores JIRA’s methodology for software planning, tracking, and release management. Participants will be guided through the end-to-end process of creating and managing a JIRA project.

Upon completion of this training, participants will be able to:

• Grasp the core concepts and functional mechanics behind JIRA’s user interface and workflows.
• Add, modify, clone, link, and prioritize issues effectively.
• Advance issues through the entire lifecycle of the workflow.
• Execute searches with precision.
• Manage and customize screens and filters to suit specific needs.

JIRA Software is a powerful tool for Project Management, and people tend to focus more on the tool than the method itself.

This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place.

Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project properly
• Manage issues effectively
• Build the necessary screen to handle issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and the management

This instructor-led, live training in South Korea (online or on-site) is designed for intermediate-level project managers seeking to effectively create, execute, and manage forms within Jira.

By the end of the session, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led live training in South Korea (available online or onsite) is designed for intermediate-level Jira administrators who want to learn how to utilize Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in South Korea (online or onsite) is designed for beginner to intermediate professionals aiming to elevate their Jira expertise. Participants will learn to integrate and leverage the Xray plugin, manage user roles and permissions, optimize data imports, and handle storage management effectively.

Upon completion of this training, participants will be equipped to:

• Integrate and configure the Xray plugin for comprehensive test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira while adhering to best practices.
• Optimize Jira storage usage and implement effective data management strategies.

Kanban Management Professional 1 (KMP1) is an highly interactive two-day program that integrates instruction, collaborative discussions, and a fully immersive simulation to demonstrate how the Kanban Method assists individuals, teams, and organizations in managing and enhancing the delivery of products and services to their customers.

The Kanban Method offers pragmatic, actionable, and evidence-based guidance for successful evolutionary change. It begins with your current practices and drives evolutionary change while respecting existing roles, responsibilities, and job titles, while encouraging leadership at all levels. This approach allows organizations to gradually evolve business processes, define and utilize relevant metrics to measure progress, and significantly reduce the risks associated with complex change initiatives.

Upon completing this course, you will possess a solid understanding of Kanban principles and general practices, along with the skills necessary to apply Kanban with confidence within your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone who is involved in product development or knowledge work. This includes but is not limited to the following:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day program is crafted to assist teams within an Agile Release Train (ART) in operating efficiently within an Agile ecosystem by leveraging frameworks like Scrum, Kanban, and XP. Attendees will gain insights into functioning as Agile Teams, managing backlogs, and successfully planning and executing iterations. The curriculum also highlights the importance of understanding a team’s position within the ART and how to collaborate, plan, execute, and drive continuous improvement alongside peer teams.

The training equips teams to engage in a Program Increment (PI), encompassing both Team-level and Program-level activities, with a strong emphasis on preparing for upcoming PI planning sessions. Upon completing the course, participants will be ready to take the certification exam to earn their SAFe® Practitioner (SP) credential.

Upon completion of this course, participants will be capable of:

• Applying SAFe principles to extend Lean and Agile practices throughout the organization.
• Gaining a clear understanding of their team’s role within the Agile Release Train and its contribution to overarching goals.
• Identifying other teams within the train, including their roles and interdependencies.
• Effectively planning and executing iterations.
• Showcasing delivered value and driving continuous process improvement.
• Actively participating in and contributing to Program Increment planning.
• Collaborating and integrating efforts with other teams within the Agile Release Train.