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Course Outline

Business Goals and Objectives
Business Fundamentals from a Purely Business Perspective

  • Core business principles,
  • Strategic planning
  • Planning and goal-setting
  • Project management
  • Marketing
  • Staffing
  • Finance

Business Process Concepts and Fundamentals
Key Aspects of Business Processes:

  • Identifying (discovering) business processes
  • Characteristics of processes
  • Current-state (as-is) process vs. future-state (to-be) process
  • Levels of business process modeling
  • Aligning business processes with goals and objectives

Business Process Management Concepts and Fundamentals
Foundations of Business Process Management:

  • Functional vs. process-centric enterprise organization
  • Styles of process management
  • Advancements in process management
  • Stakeholders' roles and responsibilities
  • Enabling tools of process management

Business Motivation Modeling
Business Modeling Fundamentals - Elements of the Business Motivational Model:

  • Business vision
  • Goals and objectives
  • Means and ends
  • Mission
  • Strategies and tactics
  • Aspects of business modeling

Business Process Modeling Concepts
Business Process Modeling Fundamentals:

  • BPMN Basics
  • Definition and use of all BPMN elements included in the descriptive and analytic conformance subclasses
  • Activities;
  • Grouping elements of a model

Business Process Modeling Skills
Business Process Modeling Skills:

  • Brief scenario presented either as a BPMN diagram or in a few sentences
  • BPMN elements listed in the descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Awareness of Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • Awareness of a range of industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma, Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A general understanding of business processes.

 28 Hours

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