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Duration 14 hours
Course Outline
Foundations of Maximo Assignment Manager
- The objectives and functional capabilities of Assignment Manager
- Workflow structures tailored for dispatch and supervisory roles
- Interface navigation and critical UI components
Managing Labor Availability
- Establishing labor profiles and defining qualification standards
- Monitoring employee availability and tracking absences
- Interpreting labor utilization reports and views
Configuring Crafts, Crews, and Shifts
- Defining crafts and associated skill proficiency levels
- Building crew structures and determining optimal crew composition
- Administering shift calendars and defining work periods
Work Assignment via GS and Scheduler
- An overview of Graphical Scheduling and Scheduler functionalities
- Identifying and selecting work orders for allocation
- Ensuring data synchronization across different scheduling applications
Executing Daily Planned Schedules
- Dispatching work orders to field technicians
- Tracking task progress and monitoring status transitions
- Adjusting assignments in response to daily operational needs
Handling Work Blocks, Reassignments, and Exceptions
- Detecting and resolving scheduling conflicts
- Reallocating tasks due to resource shifts or changes
- Addressing unforeseen disruptions and operational delays
Real-World Operational Scenarios
- Simulating a complete, real-life dispatch cycle
- Distributing workload equitably across labor groups and crews
- Adapting to emergent operational priorities
Practical Exercises with BART Sample Data
- Working with imported BART datasets
- Implementing assignment workflows from start to finish
- Executing scenario-based troubleshooting tasks
Conclusion and Future Pathways
Requirements
- A solid grasp of maintenance operations fundamentals.
- Practical experience with work management workflows.
- Knowledge of core scheduling principles.
Target Audience
- Forepersons
- Supervisors
- Dispatch team members
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
