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Course Outline

Foundations of Digital Intelligence

  • Defining digital intelligence within the public sector context
  • Key elements: tools, literacy, data, and ethics
  • Frameworks for digital capability and maturity models

Public Sector Applications

  • Illustrations of digital intelligence in policymaking and service provision
  • Case studies from the health, transportation, education, and finance sectors
  • Analysis of success factors and associated challenges

Tools for Data Access and Visualization

  • Utilizing dashboards to explore and present data effectively
  • Navigating government open data portals
  • Overview of common visualization platforms: Power BI, Tableau, and Excel

From Data to Insight

  • Converting raw data into actionable decisions
  • Understanding indicators, KPIs, and performance reporting
  • Identifying bias, gaps, and uncertainty in data sets

Communicating with Digital Intelligence

  • Employing evidence-based storytelling with data
  • Supporting senior decision-makers and key stakeholders
  • Ethical considerations in visualizations and digital narratives

Planning for Digital Maturity

  • Assessing current digital capabilities
  • Establishing goals for data literacy and tool adoption
  • Strategies for internal collaboration and upskilling

Summary and Next Steps

Requirements

  • General proficiency with public sector information systems
  • Foundational knowledge of digital tools and data management
  • Professional experience in roles related to program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals who utilize data to guide decision-making
 7 Hours

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