Advisory & Leadership Skills Training Course

This instructor-led, live training in South Korea (online or onsite) is tailored for advanced-level professionals aiming to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

Upon completing this training, participants will be capable of:

• Creating and customizing advanced dashboards within ClickUp.
• Utilizing ClickUp's reporting tools to monitor key performance indicators (KPIs).
• Automating the collection and visualization of data.
• Integrating external data sources for comprehensive analytics.
• Optimizing dashboards to enhance team collaboration and executive reporting.

This course offers guidance on the responsibilities of Process Owners, enabling them to articulate their role in terms of process management. It provides the necessary education to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management. Participants will learn how to apply Scrum practices to Process Owner duties and utilize Agile and Lean principles to implement a 'just enough' process framework while continuously aligning process performance with broader business objectives.

Learn how to utilize Agile Service Management to increase the customer value created by your processes and to compete effectively in a fast-paced, disruptive world. A Certified Agile Service Manager serves as the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking throughout the entire IT organization, forming the foundation of a DevOps culture.

This instructor-led, live training in South Korea (online or onsite) is tailored for intermediate-level professionals who aim to improve workflow efficiency by leveraging ClickUp’s automation and integration capabilities.

Upon completion of this training, participants will be able to:

• Comprehend ClickUp’s automation capabilities and identify relevant use cases.
• Create and manage automations to streamline workflows.
• Connect ClickUp with third-party tools such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions for automated task management.
• Enhance team collaboration through the strategic use of automation and integrations.

This instructor-led, live training in South Korea (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in South Korea (online or onsite) targets advanced-level professionals who wish to tailor ClickUp for business operations, enhance process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimize workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in South Korea (online or onsite) is designed for advanced professionals seeking to leverage ClickUp for managing large-scale projects, cross-functional collaboration, and enterprise-wide efficiency.

Upon completion of this training, participants will be able to:

• Deploy ClickUp across the enterprise using industry best practices.
• Organize workspaces, spaces, and projects to support large teams.
• Utilize advanced reporting and dashboards to gain executive-level insights.
• Automate workflows and integrate ClickUp with existing enterprise systems.
• Improve governance, compliance, and security protocols within ClickUp.

This instructor-led, live training in South Korea (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views like List, Board, and Calendar for better organization.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led live training South Korea (available online or onsite) guides participants through the deployment of a JIRA instance. Attendees will master advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers how to tailor JIRA to specific project requirements, manage users, groups, and project roles, and configure dashboards and notification settings. Additionally, participants will learn to implement security schemes, manage permissions, conduct troubleshooting, and deploy the JIRA Service Desk. Key areas include setting up a knowledge base, managing service desk users, and facilitating collaborative service request handling.

Upon completion of this training, participants will be capable of:

• Gaining an in-depth understanding of JIRA administration.
• Customizing JIRA to align with specific business needs.
• Configuring JIRA emails and notification systems.
• Managing and assigning users, groups, and project roles.
• Administering JIRA permissions and security schemes.
• Executing JIRA troubleshooting procedures.
• Deploying and customizing the JIRA Service Desk.

This instructor-led, live training in South Korea explores the advanced capabilities of JIRA, including the creation and management of diverse JIRA projects, utilizing JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, conducting basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis, and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in South Korea explores JIRA’s methodology for software planning, tracking, and release management. Participants will be guided through the end-to-end process of creating and managing a JIRA project.

Upon completion of this training, participants will be able to:

• Grasp the core concepts and functional mechanics behind JIRA’s user interface and workflows.
• Add, modify, clone, link, and prioritize issues effectively.
• Advance issues through the entire lifecycle of the workflow.
• Execute searches with precision.
• Manage and customize screens and filters to suit specific needs.

This instructor-led live training in South Korea (online or onsite) is designed for intermediate-level business analysts who wish to learn the tools and techniques of business analysis and prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This training prepares participants for the PMP® (Project Management Professional®) certification exam. Each attendee who completes the PMP-Prep training (35 hours) will receive a certificate of completion.

Target Audience:

• Experienced project managers seeking to enhance their professional qualifications and gain international recognition through the prestigious PMP® certification.
• Less experienced project managers and team members aiming to broaden their knowledge and sharpen their project management skills.
• Mid-level and senior managers looking to expand their management and supervision competencies regarding projects.
• Professionals with project management experience who wish to improve their capabilities.

Training Objectives:

• Provide comprehensive preparation for the Project Management Professional (PMP®) certification by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• Fulfill the formal exam admission requirements set by PMI, specifically obtaining the required 35 contact hours of project management education.
• Familiarize participants with the practices, techniques, and tools used in project management.

Class Format:

• Presentations covering key project management topics.
• Questions and quizzes related to PMP® exam subjects.
• Analysis of questions similar to the PMP® certification exam format.

This instructor-led, live training in South Korea (online or onsite) is designed for project managers who wish to manage projects using Trello.

Upon completing this training, participants will be able to:

• Manage and monitor tasks to streamline project workflows and increase team productivity.
• Integrate additional functionality and extensions beyond standard Trello features to track the progress of complex projects.
• Organize and manage multiple projects using Trello.

This course is tailored for organizations aiming to streamline their operations by integrating various digital platforms utilized in daily workflows, including Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Through this instructor-led, live training (available online or onsite), participants will learn how to connect and automate workflows, thereby enhancing project and financial oversight while centralizing information to support better decision-making.

Upon completion of this training, participants will be equipped to:

• Connect and automate workflows between Trello, QuickBooks, and Google Workspace.
• Integrate communication via the WhatsApp API into operational workflows.
• Design multi-platform automation systems that prioritize efficiency and control.
• Implement security and monitoring policies for active integrations.
• Document and maintain automated processes effectively.

Course Format

• Conceptual explanations coupled with guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customization Options

• Adapting the content to the company’s specific platforms and processes.
• Incorporating additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing real data integration flows.