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 Duration 21 hours

Course Outline

Introduction

  • Wireshark -- A primary diagnostic tool, not merely a last resort

Fundamentals of Network Troubleshooting

  • Root cause analysis techniques

Setting Up Wireshark

Exploring Wireshark Capabilities

  • Navigating the user interface

Capturing Traffic in a Controlled Environment

  • Choosing the appropriate network interface
  • Capturing packets on both wired and wireless networks

Log Analysis

  • Examining HTTP packets
  • Reviewing bidirectional TCP streams
  • Exporting logs for detailed offline review

Diagnosing Connection Speed Problems with Specific Websites

  • Applying display filters
  • Reviewing traffic statistics

Analysis by Traffic Protocol

  • Covering DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS
  • Investigating persistent slow connections

Evaluating Response Times

  • Configuring delta time columns

Detecting Virus-Infected Systems

  • Analyzing ARP traffic patterns

Tracing Network Traffic Origins

  • Intel ANS probe
  • Identifying broken or misconfigured software causing network flooding

Isolating Performance Bottlenecks

  • Generating statistical charts and graphs
  • Applying color coding in Wireshark
  • Refining traffic views with filters
  • Leveraging the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting in Secure Network Environments

  • Managing interactions involving proxies, firewalls, and clients

Optimizing Wireshark Configuration

Advanced Troubleshooting Scenarios

Wrap-Up and Key Takeaways

Requirements

  • Familiarity with TCP/IP networking fundamentals

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