Get in Touch
 Duration 14 hours

Course Outline

Getting Started with OpenUEM

  • An overview of endpoint management and the core capabilities of OpenUEM
  • Key concepts in endpoint lifecycle and management strategies
  • Setting up the lab environment and preparing for testing

Installing and Configuring OpenUEM

  • Setting up the OpenUEM server components
  • Rolling out agents to Windows, macOS, and Linux systems
  • Tailoring network and security configurations

Enrolling and Organizing Endpoints

  • Adding endpoints to the OpenUEM console
  • Structuring devices into groups for streamlined management
  • Establishing roles and permissions for administrative users

Core Device Management

  • Distributing software and updates to managed assets
  • Setting up policies and compliance standards
  • Tracking device health and user activity

Patch Management and Automation

  • Scheduling updates and automating patch rollout
  • Validating software deployments through testing
  • Adopting best practices for endpoint security and compliance

Reporting and Troubleshooting

  • Creating reports on device status and operational activity
  • Resolving common endpoint issues through basic troubleshooting
  • Utilizing monitoring alerts for proactive management strategies

Capstone Lab and Practical Application

  • Hands-on session: enrolling devices, pushing updates, and overseeing endpoints
  • Scenario-driven exercises to solidify knowledge
  • Analyzing and discussing lab outcomes

Wrap-up and Future Pathways

Requirements

  • A solid grasp of fundamental IT support concepts
  • Practical experience with endpoint devices and their operating systems
  • Basic familiarity with networking principles and device configuration

Intended Audience

  • IT support team members
  • Technical helpdesk specialists
  • Junior system administrators

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories