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Course Outline

Fundamentals of Root Cause Analysis (RCA)

  • Defining RCA and its strategic significance
  • Types of challenges amenable to RCA
  • A look at the continuous improvement cycle

Core Principles Underpinning RCA

  • Decoding cause-and-effect linkages
  • Review of prevalent RCA methodologies and frameworks
  • Mapping the workflow of the RCA process

Essential RCA Instrumentation

  • The 5 Whys Technique: Tracing deeper causes
  • Ishikawa (Fishbone) Diagrams: Classifying potential contributors
  • Pareto Analysis: Focusing efforts on high-impact issues

Sophisticated RCA Methodologies

  • Failure Mode and Effects Analysis (FMEA): Anticipating potential breakdowns
  • Fault Tree Analysis (FTA): Rigorous investigation of failures
  • Cause and Effect Matrix: Ranking solutions by their influence

Practical Application of RCA

  • Real-world case studies and practical drills
  • Pinpointing origins within business workflows
  • Crafting executable remediation plans

Executing Corrective and Preventive Actions (CAPA)

  • Structuring corrective action roadmaps
  • Instituting protective measures
  • Assessing the success of interventions

Sustaining Prevention and Growth

  • Early identification of potential issues
  • Maintaining long-term enhancements
  • Embedding RCA into the organizational fabric

Recap and Forward Planning

Requirements

  • Fundamental grasp of business operations
  • Prior involvement in resolution or decision-making processes within an organization

Target Audience

  • Corporate professionals
  • Quality assurance units
  • Project leads and specialists in process optimization
 14 Hours

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