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Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Essential Teams components and underlying services
- Architectural design and system dependencies
- Role-based access control and administrative duties
Module 2: Managing Teams Collaboration Experiences
- Establishing and overseeing Teams, channels, and chats
- Defining meeting policies and user experiences
- Application management, integrations, and lifecycle oversight
Module 3: Teams Phone and Voice Solutions
- Foundations of Teams Phone and voice architecture
- Setting up calling plans and direct routing configurations
- Managing hardware devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance
- Teams policy enforcement, governance, and lifecycle management
- Deploying security controls and compliance settings
- Conducting audits, generating reports, and monitoring compliance status
Module 5: Monitoring and Troubleshooting Teams
- Tracking service health and usage metrics for Teams
- Diagnosing issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics to drive performance optimization
Module 6: Advanced Configuration and Integration
- Connecting Teams with Microsoft 365 suites and third-party applications
- Considerations for hybrid deployment strategies
- Leveraging automation and PowerShell for efficient Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of key MS-721 exam objectives
- Understanding the exam structure, format, and question types
- Engaging with practice questions and review sessions
- Exploring study resources, tips, and strategies for exam success
Summary and Next Steps
Requirements
- Familiarity with Microsoft 365 services and administrative tasks
- Proficiency with core Microsoft Teams features
- Knowledge of foundational networking and identity principles
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for Microsoft 365 communication management
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
