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Course Outline
Conceptual Module
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and the Suggestion System
- Kaizen and Competition
- Process-Oriented vs. Result-Oriented Management
East-West Comparison
- Kaizen and Innovation
- Kaizen and Measurement
From TQC to Kaizen
- Quality Control – The Quality of Management
- Quality Control Methods: A Comparison of Japanese and Western Approaches
- Adherence to the PDCA Cycle
- Grassroots Kaizen
Practical Application Module
- Management-Led Kaizen
- Kaizen Implementation
- Team-Led Kaizen
- Individual-Led Kaizen
Management Module
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methods Module
- Problems in Management
- Kaizen Activities and Labor Relations
- Labor Relations: Adversaries or Allies?
- Commitment from Senior Management
Transforming Corporate Culture
- Customers: The Ultimate Arbiter of Quality
- Supplier Relationship Transformations and Corporate Culture: Challenges Faced by the West.
Case Studies
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
