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Duration 28 hours
Course Outline
The AI Forward Deployed Engineer
- Distinguishing this role from ML engineers and solutions engineers
- Focusing on business outcomes rather than just delivery milestones
- Collaborating effectively with product, research, and security teams
Discovery in Complex Enterprise Environments
- Tracing workflows from start to finish
- Mapping out systems, data flows, and handoff points
- Identifying the specific constraints that hinder value creation
Problem Scoping and Prioritization
- Validating use cases for technical feasibility
- Evaluating candidate workflows based on effort versus impact
- Selecting the initial workflow for validation
Value Proposition and Acceptance Criteria
- Establishing baseline metrics before development begins
- Communicating the business case in language relevant to finance sponsors
- Defining acceptance criteria in collaboration with end users
Model Selection: Frontier and Open-Weight Options
- Comparing GPT-6, Claude 5.5, and open-source models
- Balancing trade-offs between context window, latency, and unit costs
- Determining when data regulations necessitate locally hosted models
Context Engineering and Prompt Design
- Structuring instructions to ensure consistent, reliable behavior
- Aggregating context from authoritative systems of record
- Optimizing performance through prompt caching and token efficiency
Retrieval and Knowledge Grounding
- Segmenting and indexing enterprise content for retrieval
- Implementing hybrid search, reranking, and citation mechanisms
- Assessing retrieval quality independently from generation quality
Agents and Tool Integration
- Designing tools with well-defined, typed interfaces
- Developing agents using OpenAI and Claude agent SDKs
- Managing approvals, retries, and error handling
MCP and Enterprise Integration
- Utilizing the 2026-07-28 Model Context Protocol revision
- Creating and securing MCP servers
- Aligning tool permissions with enterprise identity management
Evaluation as the Standard for Delivery
- Constructing golden datasets derived from real-world tasks
- Implementing automated scoring and LLM-based judging
- Establishing release gates linked to evaluation thresholds
Guardrails, Safety, and Human Oversight
- Applying guardrails across prompt, tool, and policy layers
- Defining escalation paths and human review checkpoints
- Maintaining audit trails and adhering to data handling responsibilities
Deployment Architecture within the Client Ecosystem
- Navigating identity, network, and data residency restrictions
- Implementing model gateways and multi-provider abstractions
- Using Infrastructure as Code and standardized release processes
Observability, Cost Management, and Token Economics
- Tracing agent executions and tool invocations
- Creating dashboards for monitoring quality and expenditure
- Reducing costs while preserving system quality
Adoption and Organizational Change
- Empowering the workforce involved in the workflow
- Building champion networks and continuous feedback loops
- Tracking adoption velocity and metrics
Transitioning from Engagement to Reusable Capability
- Standardizing and packaging proven workflows
- Creating playbooks, blueprints, and development accelerators
- Facilitating handover to internal client teams
Requirements
- Proficiency in Python, including experience with APIs and virtual environments
- Familiarity with cloud platforms, containerization, and version control systems
- Previous experience invoking LLM APIs or developing prompt-based features
- Basic knowledge of enterprise systems such as CRM, ERP, or ticketing platforms
Target Audience
- Forward deployed and applied AI engineers
- Software engineers transitioning into customer-facing AI delivery roles
- Technical consultants and solutions architects leading AI implementation projects
- Platform engineers supporting production AI workloads