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 Duration 28 hours

Course Outline

The AI Forward Deployed Engineer

  • Distinguishing this role from ML engineers and solutions engineers
  • Focusing on business outcomes rather than just delivery milestones
  • Collaborating effectively with product, research, and security teams

Discovery in Complex Enterprise Environments

  • Tracing workflows from start to finish
  • Mapping out systems, data flows, and handoff points
  • Identifying the specific constraints that hinder value creation

Problem Scoping and Prioritization

  • Validating use cases for technical feasibility
  • Evaluating candidate workflows based on effort versus impact
  • Selecting the initial workflow for validation

Value Proposition and Acceptance Criteria

  • Establishing baseline metrics before development begins
  • Communicating the business case in language relevant to finance sponsors
  • Defining acceptance criteria in collaboration with end users

Model Selection: Frontier and Open-Weight Options

  • Comparing GPT-6, Claude 5.5, and open-source models
  • Balancing trade-offs between context window, latency, and unit costs
  • Determining when data regulations necessitate locally hosted models

Context Engineering and Prompt Design

  • Structuring instructions to ensure consistent, reliable behavior
  • Aggregating context from authoritative systems of record
  • Optimizing performance through prompt caching and token efficiency

Retrieval and Knowledge Grounding

  • Segmenting and indexing enterprise content for retrieval
  • Implementing hybrid search, reranking, and citation mechanisms
  • Assessing retrieval quality independently from generation quality

Agents and Tool Integration

  • Designing tools with well-defined, typed interfaces
  • Developing agents using OpenAI and Claude agent SDKs
  • Managing approvals, retries, and error handling

MCP and Enterprise Integration

  • Utilizing the 2026-07-28 Model Context Protocol revision
  • Creating and securing MCP servers
  • Aligning tool permissions with enterprise identity management

Evaluation as the Standard for Delivery

  • Constructing golden datasets derived from real-world tasks
  • Implementing automated scoring and LLM-based judging
  • Establishing release gates linked to evaluation thresholds

Guardrails, Safety, and Human Oversight

  • Applying guardrails across prompt, tool, and policy layers
  • Defining escalation paths and human review checkpoints
  • Maintaining audit trails and adhering to data handling responsibilities

Deployment Architecture within the Client Ecosystem

  • Navigating identity, network, and data residency restrictions
  • Implementing model gateways and multi-provider abstractions
  • Using Infrastructure as Code and standardized release processes

Observability, Cost Management, and Token Economics

  • Tracing agent executions and tool invocations
  • Creating dashboards for monitoring quality and expenditure
  • Reducing costs while preserving system quality

Adoption and Organizational Change

  • Empowering the workforce involved in the workflow
  • Building champion networks and continuous feedback loops
  • Tracking adoption velocity and metrics

Transitioning from Engagement to Reusable Capability

  • Standardizing and packaging proven workflows
  • Creating playbooks, blueprints, and development accelerators
  • Facilitating handover to internal client teams

Requirements

  • Proficiency in Python, including experience with APIs and virtual environments
  • Familiarity with cloud platforms, containerization, and version control systems
  • Previous experience invoking LLM APIs or developing prompt-based features
  • Basic knowledge of enterprise systems such as CRM, ERP, or ticketing platforms

Target Audience

  • Forward deployed and applied AI engineers
  • Software engineers transitioning into customer-facing AI delivery roles
  • Technical consultants and solutions architects leading AI implementation projects
  • Platform engineers supporting production AI workloads

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