Course Outline
Beginner Level – Grasping AI Foundations and ChatGPT Essentials
Introduction to Artificial Intelligence
- Defining Artificial Intelligence (AI) and its scope
- Core concepts: machine learning, deep learning, and natural language processing
- Examining real-world AI applications in business contexts and daily life
Large Language Models (LLMs) and ChatGPT
- Mechanics of how LLMs function
- Overview of ChatGPT’s architecture and core capabilities
- Differentiating between ChatGPT versions and their respective strengths
Initiating Your Journey with ChatGPT
- Accessing the platform and navigating the user interface
- Understanding the interplay of prompts, responses, and model context
- Constructing initial prompts: exploring basic use cases and inherent limitations
Applying ChatGPT to Daily Operations
- Leveraging ChatGPT for drafting, summarization, and ideation
- Generating templates, professional emails, and reports via ChatGPT
- Utilizing ChatGPT to assist with scheduling and communication management
Ethical Usage and Best Practices
- Navigating issues of bias, data privacy, and ethical deployment
- Setting realistic expectations for accuracy and result verification
- Practical exercise: Simulating AI-assisted decision-making scenarios
Intermediate Level – Amplifying Efficiency with ChatGPT
Prompt Engineering and Optimization
- Structuring prompts to achieve predictable and consistent outcomes
- Effective use of examples, role assignments, and constraints
- Iterating and refining ChatGPT outputs for improved quality
Integrating ChatGPT with Productivity Suites
- Linking ChatGPT with Google Workspace components (Docs, Sheets, Gmail)
- Connecting ChatGPT to Microsoft 365 ecosystem (Word, Excel, Teams)
- Automating document creation, meeting note-taking, and task tracking
ChatGPT in Agile and Technical Processes
- Drafting and refining user stories and acceptance criteria
- Generating sprint documentation and retrospective summaries
- Supporting backlog refinement and task estimation processes
Collaborative AI Workflows
- Facilitating team-based prompting and feedback loops
- Constructing a shared organizational AI knowledge base
- Group exercise: Simulating real-world AI-assisted task completion
Hands-on Exercises and Applied Scenarios
- Deploying ChatGPT as a meeting assistant
- Utilizing ChatGPT as a writing coach
- Partnering with ChatGPT for process improvement brainstorming
Advanced Level – Customization, Integration, and Governance
AI in Development and Data Projects
- Generating and refactoring code using ChatGPT
- Creating API documentation and testing scripts with ChatGPT
- Assisting with SQL query construction and data analysis
Customizing and Extending Capabilities
- Building Custom GPTs for specific organizational needs
- Leveraging plugins and integrations for extended functionality
- Exploring the OpenAI API for workflow automation
Security, Ethics, and Governance Frameworks
- Formulating corporate AI usage policies
- Ensuring data security and responsible AI implementation
- Meeting compliance standards for privacy and regulatory requirements
Architecting AI-Driven Solutions
- Designing AI-powered productivity dashboards
- Integrating ChatGPT with enterprise business systems via APIs
- Automation scenarios: Report generation, data validation, and analysis
Capstone Project: AI in Practice
- Identifying a genuine organizational challenge
- Designing and executing an AI-based solution utilizing ChatGPT
- Presenting results and incorporating peer feedback
Course Summary and Future Directions
Requirements
- Basic proficiency in general computer operations
- Practical experience with text-based tools or office productivity suites
- Working knowledge of online collaboration platforms
Target Audience
- Administrative professionals
- Technical staff and engineers
- Project managers and software developers
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
