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 Duration 14 hours

Course Outline

Foundations of Agentic AI

  • Defining agentic systems and autonomous workflows
  • Distinguishing agentic AI from traditional automation
  • Current market landscape and emerging capabilities

Enterprise Readiness and Application Scenarios

  • High-impact use cases across various industries
  • Assessing feasibility and return on investment (ROI)
  • Core design principles for agent-based processes

Workforce Models Enhanced by AI

  • Task-level augmentation versus full automation
  • Models for human–AI collaboration
  • Re-evaluating roles and skill architectures

Governance, Trust, and Risk Oversight

  • Expectations regarding transparency and explainability
  • Managing operational risks and system reliability
  • Ethical and regulatory considerations

Change Management and Adoption Pathways

  • Preparsing leaders and teams for AI-driven shifts
  • Navigating cultural resistance and skill transitions
  • Establishing organizational AI literacy

Workflow Integration and Infrastructure

  • Integrating agentic AI with existing systems
  • Requirements for data pipelines and orchestration
  • Monitoring and lifecycle management

Future Scenarios and Strategic Planning

  • Evolution of the workplace over the next decade
  • Emerging job categories and required capabilities
  • Strategic frameworks for long-term planning

Summary and Next Steps

Requirements

  • A solid understanding of organizational digital transformation
  • Practical experience in business process analysis
  • General familiarity with AI terminology

Target Audience

  • Business executives
  • HR leaders
  • Innovation managers

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