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Course Outline

Project Management

  • Distinguishing between project management, line management, maintenance, and support
  • Project definition and various project typologies
  • General management principles and specific project management practices
  • Management styles and their applications
  • Unique characteristics of IT projects
  • Foundational project processes
  • Project methodologies: iterative, incremental, waterfall, agile, and lean
  • Project phases and lifecycle
  • Roles within project management
  • Project documentation and essential artifacts
  • Soft skills and personnel management
  • Project standards and frameworks: PRINCE2, PMBOK, PMI, IPMA, and others

Business Analysis and Requirements Engineering Fundamentals

  • Defining business goals
  • Business analysis, business process management, and business process improvement
  • The boundary between business analysis and system analysis
  • System stakeholders, users, context, and boundaries
  • The necessity of requirements
  • Understanding requirements engineering
  • The boundary between requirements engineering and architectural design
  • Where requirements engineering is often overlooked
  • Requirements engineering in iterative, lean, and agile development, as well as continuous integration (FDD, DDD, BDD, TDD)
  • Foundational requirements engineering process, roles, and artifacts
  • Standards and certifications: BABOK, ISO/IEEE 29148, IREB, BCS, IIBA

Architecture and Development Fundamentals

  • Programming languages – structural and object-oriented paradigms
  • Object-oriented development – historical context and future directions
  • Modularity, portability, maintainability, and scalability of architectures
  • Definition and types of software architectures
  • Enterprise architecture versus system architecture
  • Programming styles
  • Programming environments
  • Common programming mistakes and strategies to avoid and prevent them
  • Modeling architecture and components
  • SOA, Web Services, and microservices
  • Automated builds and continuous integration
  • The extent of architecture design in projects
  • Extreme programming, TDD, and refactoring

Quality Assurance and Testing Fundamentals

  • Product quality: definitions, ISO 25010, FURPS, etc.
  • Product quality, user experience, Kano Model, customer experience management, and total quality
  • User-centered design, personas, and strategies to personalize quality
  • Just-enough quality
  • Difference between Quality Assurance and Quality Control
  • Risk strategies in quality control
  • Components of quality assurance: requirements, process control, configuration and change management, verification, validation, testing, static testing, and static analysis
  • Risk-based quality assurance
  • Risk-based testing
  • Risk-driven development
  • Boehm’s curve in quality assurance and testing
  • The four testing schools – identifying the best fit for your needs

Process Types, Maturity, and Process Improvement

  • The evolution of IT processes: from Alan Turing and Big Blue to the lean startup
  • Process-oriented organizations
  • History of processes in crafts and industries
  • Process modeling: UML, BPMN, and other methods
  • Process management, optimization, re-engineering, and management systems
  • Innovative process approaches: Deming, Juran, TPS, Kaizen
  • Is quality free? (Philip Crosby)
  • The need for and history of maturity improvement: CMMI, SPICE, and other maturity scales
  • Special maturity types: TMM, TPI (for testing), Requirements Engineering Maturity (Gorschek)
  • Process maturity versus product maturity: correlations and causal relationships
  • Process maturity versus business success: correlations and causal relationships
  • A neglected lesson: Automated Defect Prevention and the next leap in productivity
  • Initiatives: TQM, Six Sigma, agile retrospectives, process frameworks

Requirements Elicitation, Negotiation, Consolidation, and Management

  • Finding requirements: what, when, and by whom
  • Stakeholder classification
  • Forgotten stakeholders
  • Defining system context – identifying requirements sources
  • Elicitation methods and techniques
  • Prototyping, personas, and elicitation through testing (exploratory and other types)
  • Marketing and requirements elicitation – MDRA ("Market-Driven Requirements Engineering")
  • Prioritizing requirements: MoSCoW, Karl Wiegers, and other techniques (including agile MoSCoW)
  • Refining requirements – agile "specification by example"
  • Requirements negotiation: types of conflicts and conflict-solving methods
  • Resolving internal incongruence among requirement types (e.g., security versus ease of use)
  • Requirements traceability – why and how
  • Requirements status changes
  • Requirements Configuration Change Control (CCM), versioning, and baselines
  • Product view and project view on requirements
  • Product management and requirements management in projects

Requirements Analysis, Modeling, Specification, Verification, and Validation

  • Analysis as the thinking and re-thinking between elicitation and specification
  • The iterative nature of the requirements process, even in sequential projects
  • Describing requirements in natural language: risks and benefits
  • Requirements modeling: benefits and costs
  • Rules for using natural language in requirements specification
  • Defining and managing requirements glossaries
  • UML, BPMN, and other formal and semi-formal modeling notations for requirements
  • Using document and sentence templates for requirements description
  • Verification of requirements – goals, levels, and methods
  • Validation – using prototyping, reviews, inspections, and testing
  • Requirements validation and system validation

Test Design, Test Execution, and Exploratory Testing

  • Test design: optimizing time and resources after risk-based testing
  • Test design "from infinity to here" – recognizing that exhaustive testing is impossible
  • Test cases and test scenarios
  • Test design across various test levels (from unit to system test)
  • Test design for static and dynamic testing
  • Business-oriented and technique-oriented test design ("black-box" and "white-box")
  • Attempting to break the system ("negative testing") and supporting developers (acceptance testing)
  • Achieving test coverage – various test coverage measures
  • Experience-based test design
  • Designing test cases from requirements and system models
  • Test design heuristics and exploratory testing
  • When to design test cases? – traditional versus exploratory approaches
  • Describing test cases – determining the appropriate level of detail
  • Test execution – psychological aspects
  • Test execution – logging and reporting
  • Designing tests for "non-functional" testing
  • Automatic test design and MBT (Model-Based Testing)

Test Organization, Management, and Automation

  • Test levels (or phases)
  • Who performs testing and when? – various solutions
  • Test environments: cost, administration, access, and responsibility
  • Simulators, emulators, and virtual test environments
  • Testing in agile scrum
  • Test team organization and roles
  • Test process
  • Test automation – identifying automatable tasks
  • Test execution automation – approaches and tools

Requirements

None.

 63 Hours

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