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Course Outline

Introduction to ProWatch

  • System overview and architecture.
  • Software and hardware components.
  • Licensing and editions.

Installation and Setup

  • Installing ProWatch server and client applications.
  • Database configuration and initialization.
  • Network and hardware connectivity.

User and Access Management

  • Creating and managing user accounts.
  • Configuring access permissions and schedules.
  • Badge and credential management.

Hardware and Door Configuration

  • Adding and configuring controllers and readers.
  • Configuring alarm points and outputs.
  • Advanced door logic.

Monitoring and Incident Response

  • Live monitoring dashboards.
  • Alarm handling and acknowledgement.
  • Incident reporting and escalation.

Integration Capabilities

  • Integration with CCTV and video management systems.
  • Intrusion detection integration.
  • Third-party application integration.

Maintenance and Troubleshooting

  • Database maintenance and backups.
  • System performance optimization.
  • Common issues and resolutions.

Summary and Next Steps

Requirements

  • A foundational understanding of enterprise security systems.
  • Prior experience with access control or building management systems.
  • Basic knowledge of networking concepts.

Audience

  • Security and access control administrators.
  • IT and network professionals supporting security infrastructure.
  • Corporate security consultants.
 14 Hours

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