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Course Outline

Day 1

Introduction to Generative AI and Prompt Engineering

  • Understanding what generative AI is and how it differs from traditional automation
  • The critical role of prompt engineering in shaping the quality of AI outputs
  • An overview of the current landscape of text, image, audio, and video tools
  • Identifying where prompt engineering delivers business value

Foundations of AI Models for Text and Image Generation

  • A plain-English explanation of how large language models and diffusion models operate
  • Distinguishing between training data, fine-tuning, and prompting
  • Recognizing the strengths and limitations of pre-trained models
  • Understanding how model architecture influences prompt composition

Comparing the Leading AI Assistants

  • Microsoft Copilot: Strengths in Microsoft 365 integration (Word, Excel, Outlook, Teams workflows) and enterprise data grounding; weaknesses in creative range and reasoning depth compared to competitors.
  • Google Gemini: Strengths in native multimodality, Workspace integration, and real-time search grounding; weaknesses in inconsistency, regional availability, and instruction-following on complex tasks.
  • ChatGPT: Strengths in ecosystem maturity, custom GPTs, DALL-E image generation, and voice mode; weaknesses in factual reliability without grounding and stricter usage limits on premium features.
  • Claude: Strengths in long-context handling, nuanced reasoning, long-form writing, and clear analysis; weaknesses in tool ecosystem breadth and image generation capabilities.
  • Strategies for selecting the right tool based on task, audience, or compliance constraints.
  • A side-by-side walkthrough of the same prompt across all four assistants.

Principles of Effective Prompt Design

  • The three pillars of a strong prompt: clarity, specificity, and context.
  • Structuring instructions, tone, format, and constraints.
  • Common beginner mistakes and how to identify them.
  • The process of iterating from a weak prompt to a high-performing one.

Day 2

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Understanding the differences between these approaches and when to apply each.
  • Observing model behavior and adjusting examples accordingly.
  • Teaching a model a new task using only a few well-chosen samples.
  • Practical exercises across ChatGPT, Copilot, Gemini, and Claude.

Advanced Prompt Engineering Techniques

  • Developing conditional and context-aware prompts for nuanced outputs.
  • Techniques for style transfer, persona prompting, and creative direction.
  • Utilizing chain-of-thought and step-by-step reasoning prompts.
  • Reducing hallucinations, ambiguity, and bias in AI responses.

Few-Shot Fine-Tuning Without Code

  • Defining few-shot fine-tuning and distinguishing it from full model training.
  • Adapting a model to a niche task using example-driven prompts.
  • Determining when to use prompt engineering versus fine-tuning.
  • Evaluating output quality and refining iteratively.

Hyper-Realistic Text Generation

  • Generating text with controlled tone, voice, and length.
  • Producing long-form content, summaries, reports, and structured documents.
  • Maintaining coherence across multi-step generation processes.
  • Combining prompt patterns for repeatable, brand-aligned results.

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage.
  • An overview of customer support and chatbot use cases.
  • Designing reusable prompt templates for teams without retraining.
  • Implementing quality control, escalation logic, and human-in-the-loop checkpoints.

Day 3

Image Generation and Manipulation

  • Comparing DALL-E, Stable Diffusion, MidJourney, and Leonardo AI.
  • Writing prompts that effectively control style, composition, lighting, and subject.
  • Using negative prompts, weighting, and iterative refinement.
  • Performing image-to-image transformation and editing through prompts.

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts.
  • Understanding voice cloning and synthesis at a conceptual level.
  • Exploring use cases in training content, accessibility, and marketing.

Video Content Creation with Generative AI

  • An overview of current text-to-video tools and their realistic capabilities.
  • Scripting and storyboarding through prompt sequences.
  • Combining AI-generated text, images, audio, and video into a single asset.
  • Editing and refining AI-created video output.

Multimodal AI and Integrated Workflows

  • How multimodal models unify text, image, audio, and video reasoning.
  • Building end-to-end content pipelines without writing code.
  • Real-world case studies from marketing, design, training, and advertising.

Ethics, Responsible Use, and What Comes Next

  • Addressing bias, copyright, attribution, and content moderation.
  • Considering privacy and data protection when using generative platforms.
  • Ensuring disclosure, transparency, and trust with end customers.
  • Emerging tools, models, and trends to watch over the next 12 months.
  • Summary and Next Steps.

Requirements

Target Audience

Marketing, communications, and creative professionals exploring AI-assisted content production. Business operations and customer-facing teams seeking to automate repetitive interactions using prompt-driven tools. Beginners with no prior AI or programming experience who desire a structured, tool-focused entry point into generative AI.

 21 Hours

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