Course Outline
I. Quality Management System Aligned with ISO 9001 Requirements
1. Key components of a Quality Management System per ISO 9001
2. Exercises focused on interpreting and analyzing ISO 9001 requirements
II. Overview of Audits
1. The complete audit process
2. Different types of audits
III. Audit Planning and Preparation
1. Establishing audit criteria and scope
2. Selecting the audit team
3. Applying a process-based approach to internal audits
4. Key considerations for developing an audit checklist
5. Practical exercises
IV. Executing the Audit – Guidelines for On-Site Activities
1. Effective auditing techniques
2. Collecting objective evidence
3. Identifying non-conformities and effectively presenting findings
4. Practical exercises
V. Documenting Audit Findings
1. Skillfully articulating observed discrepancies
2. Recording non-conformities
3. Identifying and documenting insights and opportunities for improvement
4. Compiling Audit Results – Final Audit Report
5. Practical exercises
VI. Post-Audit Activities for Maximum Impact
1. Roles and responsibilities in initiating corrective actions
2. The importance of accurately determining the root causes of non-conformities
3. Defining effective corrective actions
4. Evaluating the effectiveness of implemented actions
5. Follow-up activities addressing insights and improvement potentials
6. Practical exercises
VII. Discussion and Summary
Requirements
Target Audience
- Professionals preparing to serve as ISO 9001 Internal Auditors
- Anyone with an interest in quality management systems
Testimonials (1)
The attention to cover all doubts
