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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Module 1: Cybersecurity Fundamentals for Employees

  • Introduction to threats: Understanding what cybersecurity is and why every employee plays a critical role.

  • Digital hygiene and password management: Crafting strong passwords, utilizing password managers, and adhering to the "one password per service" principle.

  • Clear desk and clear screen policies: Ensuring physical information security within office spaces.

Module 2: Phishing and Social Engineering – Recognizing Threats

  • The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Anatomy of phishing: Analyzing message headers, hidden links, and malicious attachments (based on authentic examples).

  • Alternative attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).

Module 3: Secure Remote and Mobile Work

  • Network security: Understanding the risks of public Wi-Fi networks (in cafes, trains) and the correct usage of VPNs.

  • Device protection: Implementing disk encryption, screen locks, and avoiding unverified USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business purposes and maintaining data separation.


Tools, Law, and Incident Response

Module 4: Cybersecurity within the Microsoft 365 Environment

  • Login and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding "anyone with the link" access).

  • Communication and collaboration: Secure usage of Microsoft Teams (including inviting external guests and controlling shared files).

Module 5: Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public data, confidential, sensitive, and personal data.

  • GDPR in daily operations: Identifying common errors that lead to personal data breaches (e.g., sending emails to the wrong recipient, failing to use BCC).

  • Data sharing and destruction: Rules for securely transferring information to third parties and permanently deleting documents.

Module 6: Responding to Security Incidents

  • Incident identification: Recognizing breaches (e.g., losing a phone, ransomware locking a computer, or clicking a phishing link).

  • Reporting procedures: Determining who to inform and the required timeframe (involving the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Golden rules of reaction: Disconnecting the device from the network, maintaining composure, and strictly avoiding DIY "fixes" or deletion of evidence.

Requirements

  • Basic proficiency with computers and web browsers.

  • Routine engagement with standard office environments, including e-mail, messaging applications, and document processing.

  • No specialized IT expertise is required, as all technical concepts are explained through the lens of business value and everyday processes.

Target Audience

  • All office and administrative staff, as well as mid-level management, across all departments.
  • Highly recommended for hybrid or fully remote workers.
  • Daily users of the Microsoft 365 ecosystem.

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