Course Outline
Foundations, Social Engineering, and the Work Environment
Cybersecurity Essentials for Employees
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Understanding threats: The nature of cybersecurity and the critical role of every employee.
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Digital hygiene and credential management: Crafting strong passwords, utilizing password managers, and enforcing the unique credential rule per service.
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Clear desk and clear screen protocols: Maintaining physical information security within office spaces.
Phishing and Social Engineering – Identifying Threats
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The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or perceived authority (e.g., CEO Fraud, BEC).
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Anatomy of phishing: Analyzing message headers, concealed links, and malicious attachments through exercises based on authentic case studies.
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Alternative attack vectors: Voice phishing (Vishing) and SMS phishing (Smishing).
Secure Remote and Mobile Operations
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Network security: The risks associated with public Wi-Fi networks (cafes, transit) and the correct implementation of VPNs.
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Device protection: Disk encryption, screen locking mechanisms, and precautions against unauthorized USB drives.
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Bring Your Own Device (BYOD) policies: Guidelines for business use of personal smartphones and data segregation.
Tools, Compliance, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data distribution: Managing file and folder permissions in OneDrive and SharePoint to prevent unauthorized 'anyone with the link' access.
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Collaboration security: Safely using Microsoft Teams, including external guest invitations and shared file controls.
Personal Data Protection and GDPR Application
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Data classification: Differentiating between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Avoiding common errors that lead to personal data breaches, such as incorrect recipient selection and failure to utilize BCC.
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Data handling and disposal: Protocols for secure third-party information transfer and the permanent deletion of documents.
Security Incident Response
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Incident recognition: Defining breaches, including lost devices, ransomware infections, and accidental clicks on phishing links.
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Reporting protocols: Identifying the appropriate contacts (IT Helpdesk, Security Plenipotentiary, Data Protection Officer) and required response timeframes.
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Core response principles: Isolating affected devices from the network, maintaining composure, and strictly avoiding unauthorized troubleshooting or evidence deletion.
Requirements
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Fundamental proficiency with computers and web browsers.
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Routine engagement with standard office tools, including e-mail, messaging applications, and document processing software.
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No specialized IT background is necessary; all technical concepts are framed around business value and everyday operational processes.
Target Audience
- All office and administrative staff, along with mid-level management, across all departments.
- This training is particularly recommended for hybrid or fully remote personnel.
- Regular users within the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
